Hotels near St Paul's Church, South Staffordshire District

Very clean relatively newly renovated rooms. The hotel is in a quiet green area which conveniently close to the city centre. The breakfast was very pleasent and good value. The staff are friendly and the room was very clean. Overall this was an excellent hotel.

Excellent stay as always, very friendly staff. problem with first room got upgraded to a bigger room. David was very helful with anything that i needed he was there to help👍🏻 cannot fault my stays here

Decent place, stopped over for one night for a gig in town. The lady on reception (forgot to ask the name but with long dark hair!) was really welcoming and friendly. Booked a single room, was upgraded to a double with no extra charge. Location is 10 min walk from town center. Hotel doesn't look like much has changed since the late 90s but was very clean, quiet and comfortable. Breakfast stops at 8.30am which felt a little early but there's cafes etc nearby so not the end of the world. All in all, a good experience and would be happy to stay again.

We stayed here last night and I wasn’t impressed at all . Firstly we had phoned up to ask for a room with a bath , as I have fibromyalgia and we never stay anywhere without a bath as it helps me go to sleep easier . We was promised our room had one . When we arrived we realised our room had no bath . Asking to be swapped to a room that had one at reception, we was told the hotel was completely full , they had no staff to change the room and so we had to stay in the room we had been given . Down stairs in the reception area and bar is quite modern and nice . Our bedroom was we equipped with a fridge , kettle and iron board , but the decor was very dated … a room that looked to have been attempted to have been modernised on a low budget . Wood chip type walls were still a feature and the toilet , which was a separate room , was grubby and looked unclean . The room also smelt of cat wee , I have no idea why , but it did . The bar was extremely short staffed and we felt very sorry for the one bar staff that was rushed off his feet . We couldn’t even have a coffee before we’d went to our room , totally understandable from the bar staffs point as he was so busy he’d turned the machine off , but from a hotels point if view it was poor … you desperately need more staff to accommodate the large hotel you have . Not having a bath left me with a restless night , with little sleep . The breakfast was good though , definitely a plus point . I didn’t like that there was signs asking if you’d paid your parking as hotel staff wouldn’t inform you of the charges what happens to those who can’t read ? A nice £100 fine is what they’ll probably get … come on novoetel , you need to tell and warn your guests , you have that responsibility to look after them . This hotel is not very friendly for people with conditions , All in all I don’t think we’ll be staying in a novoetel anytime soon , it wasn’t the best .

This was literally a stop over during Covid an essential trip. Staff were pleasant and helpful. Our room upon arrival looked clean and we literally just crashed. However, inthe morning we discovered a pair of dirty socks from previous occupants left on the side cupboard and sachets of sweetener between the sheets and the mattress! Unacceptable at the best of times nevermind during a worldwide pandemic. Reported to staff who apologised and are handling complaint. Staff very apologetic but simply unacceptable.

Having read some recent negative reviews I was not expecting much but from my scores it was first class. Good easy to get to place and just a short walk to the main town, we arrived early but were able to check in - very friendly reception staff and gave us all the information we needed. All areas from reception to bar and corridors were well presented and clean and modern look, the room on ground floor was a good size with all facilities required [ nice touch Steph the house keeper left a lovely note ] We had a window which opened and nice green space looking towards a park. very quiet room. Leisure facilities were first class and not over busy (you did have to book the pool but not an issue}. Service at the bar was quick and staff very friendly and attentive. Breakfast was very good with good selection of hot and cold food. One stand out point was the hotel was well staffed which helped make for a first class experience.

The hotel staff were very friendly, but the quality of the room was dated. There was hair in my plug hole and the towels were dirty but only noticed once I had come out of the shower so had to use a hand towel instead! Only stayed one night as was at a conference but stayed here before and this was my second experience of being less than impressed. The corridor also smelt of smoke which was not very nice. Bed was ok, not the best nights sleep… I think next time I will stay somewhere else