Holiday Inn Express New Delhi Int'l Airport T3 Reviews

Beware of this hotel. I will also put review on other forums to alert travellers . They are theives. I booked well in advance after sending several mails that its okay to get an entry there after l land in Delhi lndia. I reached quite late at night via an international flight with my 9 yrs old daughter alone . They denied me entry stating l need to have another onward flight from T3 to get entry. I will attach the clause which they have mentioned . In English it isn't straight forward . It's like , it can mean this or it can mean that . Seems to me now that its cleverly done to extract money from victims like me . If they have stringent policies or rules they must mention is very clearly with examples . The room rate l paid without the entering is a hefty amount . They refused to return any amount despite it was their fault . I was with my daughter after a long flight until midnight looking for a hotel in a place like delhi . Holiday inn brand name is no more what they used to be .

Arrived by international flight, but not allowed to check-in, tequest for refund, not accepted.

The hotel location is great but the entrance itself is not the easiest to find, as you have to find the staff who is stationed near the airport signboard (wearing the hotel shirt). Service staff is well-trained in procedures and facilities are pretty much no-frills, good enough for short overnight stay. Still waiting for deposit to be released by hotel for over 3 weeks, even though amount has already been prepaid.

Hotel inside terminal and need to go through some security chkin..once you enter are not allowed to go out..perfect for those want to catch early flight

Perfect for long layovers. Me and my 5 year old had good sleep for some hour. If someone could pick up from the flight door it would have been better because it gave us hard time to find the place.

Hotel location not easy to find , good for long layover resting .

First, I had not been to this hotel previously. "Hotel" staff were helpful. The room was overpriced: a mere cubbyhole. They did provide someone to assist in getting to the next ticket counter. Little description of how to actually get to the hotel, in the middle of the terminal. I purchased the "$25 dinner"; and what a joke. Wait staff was slow, the fish and chips took nearly 45 minutes in a restaurant with only a few patrons, fish had a "funny" taste to it, small menu, based on the per meal pricing, there was no reason to buy a $25.00 meal. WiFi was questionable.

Location great once I had worked out how to get there (basically a phone call and led physically to the hotel). Room distinctly average and similar the breakfast. The erase for a transit stop is top notch though…

Location is perfect. Hot shower is perfect. Staffs service is perfect.

If you are not landing in T3 airport, please do not book this hotel.

Security is strict.

Clean, attentive staff Reasonable location when transiting

The hotel is located in the restricted area of the airport, and you must be escorted by the staff through multiple airport security checks before you can enter the hotel. If you need to transfer in the early morning, the hotel is convenient because it is within the restricted area of the airport. But once you enter the hotel, you cannot leave and must be led by the staff. And when I ordered from trip.com, the hotel said they hadn't received the money, and it took me a long time to let them out of the hotel. 

If you need to stay overnight at the airport for your international transfer, it is convenient because you can stay within the restricted area. Although I was able to stay at a reasonable price on this site, it was still quite expensive compared to hotels of the same class near the airport. There was just a guy sitting at the small front desk, and he just silently handed over the card key. It wasn't until I heard from here that I realized that there was a room across the long hallway on the same floor. The room is small and only has a shower, but the cleanliness is fine. The windows face the atrium of the airport building, overlooking passengers walking ***** the aisle. It's best to avoid the trouble of entering and exiting the country in Delhi and get a good night's sleep.