Guest User
September 19, 2024
I booked a king-size bed room for three days a week in advance, but when I checked in, I was given a standard room. I went downstairs to inform the front desk, and he replied to me in confusion, "Really?" Didn't you know whether the room type was wrong? The most annoying thing was that they told me to change the room and asked me to go upstairs to pack my luggage. After I packed, a manager came over and told me that there were no king-size bed rooms. Could I stay like this for now and compensate me with breakfast? I asked him directly why the *** at the front desk asked me to pack my luggage and come down. Finally, they negotiated that I would stay like this for now and compensate me with something else. The room I stayed in was the type with a door to the next door, although the door could not be opened. The sound insulation was extremely poor. I could hear the normal conversations next door clearly. In short, this hotel is very average. I will not stay again.
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