Boban Luxury Suites

The room does not have a sea view. This is not like a hotel, more like a villa, the security of it is not very high, as it has 2 entrances. The entrance from the pool, anyone can access it without a problem. The swimming pool was quite dirty, it has a lot of bugs floating, and also it has not been regularly cleaned by the staff. It has a lot of restaurants nearby, and the quality and the price are better than those tourist meals in the old town. The lift was broken on the first day, second day they informed us it is fixed. But it still has a little bit sudden sinking issue. I guess Croatia does not have regulation of fix term lift checking, as it does not have any certificate in the lift inside/outside. If the hotel showed 3 stars and the price is lower. I would rate The right side of the balcony has a big tennis field on the 2nd-floor level, it is very close, and it was quite annoying that people can look over easily. The suite does not worth 4 stars. The rug is super old, it has some stains on it. The Front door lock is looking new, it is safe, but some electricity installation was not installed properly, it looks like you can pull them out easily. The Electric Safety box is not working with the password, the hotel left a key in there for use. Breakfast arrangement is well managed for guests with early tour, they could arrange breakfast box including 1 fruit, 3 breads, and 1 yogurt at 06am to 07am.

Breakfast was really good, fresh food , great coffee

Other than the staff who was friendly this hotel was a lesson in false advertising. It was not luxury by any means. The room was dated and in disrepair. The room darkening shades did not shut all the way because the track was broken and after the third time asking for it to be fixed the front desk attendant said it was designed that way. See picture of track hanging from the ceiling. Also the outlets were not securely in the wall. When you pulled the hair dryer out you had to hold the outlet casing or it would come out of the wall very dangerous. The refrigerator outlet was the same and you could not use the coffee maker unless you unplugged the fridge. The towels in this hotel were paper thin. We had a junior suite and the bathroom was o tiny that it had no vanity.

This hotel is advertised as being in a picturesque location, however this is not the case. I booked the spa suite as a surprise, for my now fiancée, and we were disappointed with the standard of what we arrived to. Upon arrival, the hotel looked tired and in need of desperate modernisation. We got the lift up to our room which dropped slightly when we stepped on, feeling completely unsafe. We entered our room which looked nothing like the photos and looked extremely dated. The room and balcony were not clean, there was water stains on the walls and there was a chair in the corner which was also stained. The light on the wall was not secured properly and loose. The view from the terrace balcony was disappointing, there was a run down building in the way of the ‘sea view’, and on the other side you can view the local residents accommodation looking over the pool area, which in itself felt dated and unappealing. The only plus side of this hotel was that we were left a bottle of bubbly in the room as I informed the hotel in advance that it would be a special occasion. And the reception staff were very understanding of our complaints. We decided in the end to leave the hotel as we were not happy with the standard of the room, we were charged half the cost of one night’s stay to leave, which we decided was worth the cost to move to another hotel. I am reluctant to leave negative reviews, as I would never like to take customers away from a business. However I would hate for somebody to go through the same process that we have had to go through.