Latest Hotels Reviews for Springfield

Baymont by Wyndham Springfield IL
2.3/5103 Reviews
This hotel is advertised as having a pool and breakfast. Neither of these are accurate! The pool was out of bounds and they apparently had 'no staff' for breakfast. It took us nearly an hour to get into our room because they gave us the keys to an occupied room at first!! And then the locks didn't work on the next available room. The hotel didn't think they should compensate us for the breakfast we had to purchase and worse of all when we contacted the hotel, they barefaced LIED about is 'using the pool'! Wyndham needs to take a good look at this hotel and I would caution anyone thinking of booking here. if the staff are willing to lie about you after you leave, what else are they capable of? Book somewhere more trustworthy. And shame on Wyndham for falsely advertising and refusing to help me recoup any money.

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