Guest User
July 2, 2024
The rooms are very small but were clean. The doors in and out of the room were hard to shut. Some family members had issues with TV working. The facility needs a face lift for the price we paid. $222 Friday and $245 Saturday.No continental breakfast was served, paddle boats were not free and the staff were very rude, especially to anyone with teenagers. Also might mention they have cameras everywhere, and they listen to your conversations on the monitors on the outside grounds. Over-all I rate it a 2, a 1 would mean I am as rude as the lady at the front desk. Definitely need to improve on customer service skills, I won’t be returning to Lake N Pine Cooperstown, NY motel.