Tru by Hilton Springfield Downtown Reviews

The facilities were amazing! They were clean and "fresh" throughout the building despite the ice/snow/rock salt being brought in/out during this time frame. We enjoyed breakfast. One of the best we have had at a hotel in some time.

On the plus side the room was very clean as was the building. The decorating is atypical, which I liked. In addition, the cost of the room was reasonable. However the room was very small. It felt claustrophobic. We had a king size bed and it took up almost the entire room. I had to exercise in the bathroom as it was the place with the most space! This is the first hotel that I have stayed that there are no closets. You could only hang up clothes on a rack that stuck out in the room or on hooks that were a wall. I didn't check if there were drawers for clothes because everything that I had was hung up. However based on how small the room was and a sign stating that clothes could be stored under the bed, I am betting there was not. Unfortunately due to how cramped the room was I will not be staying there again.

Staff is all super friendly!! Anytime I needed anything they were on top of it and with a smile!

The staff was extremely helpful and great to deal with. The breakfast was excellent. The whole place was clean. We will definitely be back!!