To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(50)
Positive reviews(43)
Reviews with photos/video(6)
Negative reviews(2)
Guest User
Traditional King Room
Stayed in Feb 2024
Travel with friends
20 review
4.7/5
Amazing
Posted on Feb 24, 2024
Very clean with variety of breakfast buffet choices. Staff is also very polite and ready to accommodate guests. Nice and stylish reception area. Good security system at the gate with every vehicle checked before entering the premises.
Guest User
King Room with Mountain View
Stayed in Jan 2024
Couples
9 review
4.7/5
Amazing
Posted on Jan 24, 2024
Very good service. Excellent room with auto upgrade as a Marriott Bonvoy member. It was a happy stay.
Guest User
Single Bed Room
Stayed in Nov 2023
Solo travelers
1 review
3.7/5
Posted on Nov 4, 2023
The location was kind of convenient but then again, to what?
The service was friendly, proficient and professional.
I spilled a beverage on the bathroom floor so I used some tissues to wipe it off, lo and behold the tissues turned black. I was gobsmacked. Similar situation occurred in the living area with identical results. So needless to say hygiene is not of primary importance. Also when closed the toilet seat, the rear of the cover was stained with, I would imagine, urine.
The Kitchen: The Chef and the maitre de saved the day as the dinner was of a very high standard, Congratulations guys, well done ๐ โ๏ธ
Niranjan Naik
Single Bed Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Excellent service and food
Venkatrathna T
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 15, 2024
We stayed for 5 nights and the stay was comfortable and good. Very courteous staff. Good breakfast spread. Special thanks to Ishwak, Arhar, Nasir Ali, Sajad Nabi all from F&B. Very hospitable and courteous. Nasir Ahmed and Muzamil from house keeping were so helpful and always available. Asif in front office was very helpful and friendly. Overall a very nice and I recommend this hotel and it is value worth the money. Location is good and not crowded.
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
pantyparty
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 28, 2024
Had the good fortune of meeting Mr. Tramboo, the owner of the Four Points, on the plane to Srinagar. He suggested we stay at his hotel, and Iโm happy we did. He also recommended some places to visit in Srinagar. The hotel has great service, location and food. Rooms were very nice.
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
Hammad H
Stayed in Oct 2024
Business travelers
5.0/5
Outstanding
Posted on Oct 26, 2024
Came here for business trip with tata group, went to gulmarg wonderful Kashmir wonderful stay at 4 points Usama,Mubashir was amazing at front dest. Food quality at the hotel was amazing, rooms were very clean very spacious, overall stay was good.
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
KishanGoenka
Stayed in Oct 2024
Couples
4.0/5
Very Good
Posted on Oct 12, 2024
We two couples stayed for four nights in Four Point By Sheraton Srinagar in October 2024 during Puja Holidays. Rooms were clean n well loaded. Though there is no view from rooms and neither any garden in hotel over all ambiance was good. Every day Breakfast was like celebration. Spread were sumptuous n yummy everyday with variations. Thanks to Chef Waseem Khan for taking special care of our requirements and made our stay memorable.
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
Adult9
Stayed in Sep 2024
Travel with friends
4.0/5
Very Good
Posted on Sep 4, 2024
Nice good hotel.Very big rooms without view.Breakfast spread is decent.chef was always present in dining hall.Dinner/ lunch had limited options. Front desk and housekeeping good.Reasonably priced. Shall visit again if opportunity granted
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
JDN0908
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 31, 2024
Superb hotel . Small but extremely neat and the service was phenomenal. Check in was super quick and they made sure we all got rooms on the same floor since we were a group of 7 . Welcome drink was a hot Kawa with honey . And since I donโt have honey they insisted on another welcome drink . So I requested for a masala tea which they delivered piping hot to my room just after check in . The room itself was large spacious and very comfortable. A verandah outside facing the main road .. yes a bit of noise with cars honking etc but honestly didnโt bother us . Adequate drinking water 6 bottles for just two of us ! Breakfast was ok . They can improve quality of taste , food and presentation. But the service at breakfast is so good that it compensates for everything. We also booked a car for sightseeing and airport drop . The hotel was very helpful I guiding us where to go in our limited time frame . Thank you Sheraton .. it was a very good and comfortable stay
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
12345567784849
Stayed in Aug 2024
Solo travelers
5.0/5
Outstanding
Posted on Aug 20, 2024
Mudassor, Ishfayke, Tahir, Eljaz, Firdaus, Bilal, Nitesh Dhar, Furkan, Feroze and (whoever else Iโm forgetting and combining with Four Points Sonmarg) were beyond exceptional, including the gatekeepers. Location and food were top-notch :)
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
Mayank B
Stayed in Aug 2024
Family
4.0/5
Very Good
Posted on Aug 9, 2024
Good hotel. Great staff. Extra ordinary service. I stayed with my family. Hotel staff was very responsive. Sharif at the restaurant and Tahir at frontdesk and sarfaraz at the security were extremely helpful during our stay. Only feedback I have is that they should hire some women staff. Given a lot of their customers are women, Hotel should have women in the staff as well. Also they should have a concierge. We had to rely on third party to arrange our trips.
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
GoPlaces66943245707
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 5, 2024
It was a fantastic day spend in beautiful property.we all enjoyed alot at the hotel specially at the kid zone area of hotel.Overall staff was very friendly and helpful.we loved the service.It was a beautiful experience.Must visit property
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
SeetharamMelkote
Stayed in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Aug 1, 2024
Excellent hotel for group travel. Full marks for ambience, hospitality, room cleanliness, promptness in service. Food was awesome and lot of varieties. Would recommend this hotel if one is visiting Srinagar. Proximity to all key places of visit with in Srinagar.
Response from Property: Dear Guest, Greetings from Four Points by Sheraton Srinagar We appreciate you taking the time to share your valuable feedback with us. At Four Points by Sheraton Srinagar, we strive in providing Honest, uncomplicated, comfort and we are glad to learn that you enjoyed your stay with us and loved all our facilities. We are glad to place your appreciation of our associates and ensure we communicate your acknowledgment to them. We thank you for your kind words of appreciation and look forward to hosting you again. Warm Regards Sheikh Mudasir
Scorpion15zQuad
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 27, 2024
Lovely property from Security Staff to Front Desk,FnB and Housekeeping Staff thankyou to each one of you for making our stay so comfortable and memorable , really loved the food of the hotel will definitely recommend the property to my friends and family Kudos to the Housekeeping Staff for always keeping our room clean really appreciate their hardwork will definitely visit soon ( Couldn't remember everyone's name but Mr.SAJAD and Mr.Zahid thankyou so much for your guidance in helping us explore few beautiful places in Kashmir Food and beverage team service was too prompt with finger licking food options