Mike J
September 15, 2024
Great views of the harbour beach but beware Apartment 2 pitfalls: Very steep stairs down and up BETWEEN the shower-room and 2 bedrooms and no en-suite (not entirely clear on booking and somewhat misrepresented by standard pictures only of other shower/ bathrooms). The Bathroom turned out to be a basic wet-room, with no working plug for sink and poorly designed mixer tap (think very large kitchen one and way too large for a bathroom sink), this resulted in only free running water and difficulty to maintain decent bathroom functionality; some small areas of mould are bound to develop on the sink sealant, and wet floor surround edge therefore not surprisingly. Poor (and in lounge non ambient) lighting -the one lounge lamp not working and main light a bare bulb. Nice functional Kitchen but no dishcloth which might have been nice (you don’t expect to need to pack one), did not ask for one because some of the senior staff can appear a little severe and strict on manner, and unforgiving from the get-go. Rather quickly asserted at check-in, quite rudely therefore, that we had no breakfast included, could have it but would be charged (we knew that); at another time when my Wife simply very politely asked if she could quickly borrow a salt seller from the bar restaurant and return it (she mistakenly thought we hadn’t one in the apartment but not the point) she was abruptly declined when referred to a senior staff person with the reply ‘we need it for the customers’ ….but were we not regarded as customers ?. On early arrival we had requested any possibility of an earlier check-in, fair enough though we were told rather bluntly no (so no flexibility what-so-ever), but even when we arrived back later as requested we were told ‘you can’t check in till 3’ when the time had just turned 3 O’clock ! the check-In person realised the error and then obliged - but just seems indicative of the inherent style of management. So beware and take your own life jacket to the Lifeboat Inn, you may feel like your jumping into rough seas at times !. But hey-ho ‘shipmates’ the location is great, the apartment has some nice charm, great views, nice comfortable beds and fresh bed linen and I think beneath the defensive management style the team are honest and hard-working, and a barman was friendly. But even if you forgive apartment 2 is poorly designed and you may have misunderstood the configuration (no en-suite or proper bathroom) you just do not feel comfortable to ask, nor confident of resolution, to even enquire about such essential matters as no working bathroom sink plug, let alone a non-working singular lounge lamp, so we improvised. I appreciate it is also very busy at the Inn but we booked what turned out to be a very poorly configured basic wet-room facility apartment, which may not have been otherwise taken, at still over 200 per night !