Guest User
January 31, 2023
Did not enjoy my 4 night stay here and wish I had booked elsewhere. I reported on the second day that the bed was soft, lumpy with a black hole in the middle that sleepers fall into. On the 3rd day, caretaker fixed the box spring which did make the black hole not as bed but in reality, the mattress is just a bad purchase (apparently new this year). I don't know anyone who likes super soft mattresses never mind the black hole in the middle. This is totally unacceptable since sleep is the primary product being sold. Property says housekeeping included but not once did towels get refreshed or beds made/changed. TV Cable box was a problem (constant disconnecting) but was finally fixed on 3rd day. Experienced terrible street noise (drunken guys yelling, swearing at the top of their lungs) after 1 am which was disturbing. Fridge in the room had a slight hum non-stop. Soap provided is a joke. (teeny, tiny) ... bring your own. Carpet on the stairs needs replacing badly. Breakfast was OK although some stale hot cross buns/pastry was included in offerings. Otherwise, OJ sometimes, yoghurt, coffee/tea/hot choc., instant oatmeal, bread and muffins. 3 cereals available but they look suspicious at freshness. Not recommended at all!