To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.1
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All reviews(125)
Positive reviews(25)
Reviews with photos/video(9)
Awesome stay(11)
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Negative reviews(2)
Guest User
Classic Two Double Room with Garden View
Stayed in Aug 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Aug 21, 2024
The hotel have 3 pools, 1 indoor, 1 outdoor and a rooftop pool (sky beach). The rooftop pool requires an extra €60 credit purchase per person to get access to, but it’s worth the money, got excellent views. Services was excellent, just what you’ll expect from an intercontinental hotel.
Guest User
Club Suite
Stayed in Jul 2024
Family
9 review
5.0/5
Outstanding
Posted on Jul 15, 2024
I like the Intercontinental very much. Keeping your services.
Dominikaa
Classic Two Double Room with Garden View
Stayed in Aug 2023
Travel with friends
5 review
3.2/5
Posted on Sep 19, 2023
It’s definitely not a 5 star hotel. It’s old and grey. Breakfast is a mess, swimming pool is full of people and difficult to get sun beds there. The beach is way to small for the capacity of the hotel. The hotel itself is quite old and it’s located on a busy street, but that’s all. No sea view and the construction ne t door is very loud. The reception desk was fine and we got 2h additional before we check in, because we got to the hotel earlier - that’s a plus. Besides, I would not recommend it.
Response from Property: Dear Dominikaa,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience at our hotel didn't meet your expectations. Please accept our sincerest apologies for any inconveniences you encountered during your stay.We greatly value your input as it helps us identify areas where we can improve. We would like to assure you that your concerns have been noted and will be thoroughly addressed by our team. Our goal is to provide exceptional service and a comfortable environment for all our guests, and we regret that we fell short in this instance.Thank you once again for bringing this to our attention. We appreciate your feedback and hope to have the chance to regain your trust.Warm regards,Guest Relations Team
Margarita
Classic Two Double Room with Garden View
Stayed in Jul 2022
Family
9 review
5.0/5
Outstanding
Posted on Jul 24, 2022
Hotel is located at the center of St Julien city. Here you can find a lot of restos and shops on any taste.
Pool is located on 10-th floor. Nice view is available there.
Anonymous User
Deluxe Twin Room
Stayed in Dec 2022
Family
8 review
4.7/5
Amazing
Posted on Jan 1, 2023
Excellent staff service. Breakfast is excellent. We like it very much.
Ashish
Classic Room
Stayed in Aug 2022
Business travelers
101 review
3.5/5
Posted on Aug 19, 2022
It is ok but I would classify it as 3-4 star not a 5 star. People are it’s best assets. Very friendly and warm staff.
Dominic
Deluxe Room
Stayed in Jan 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 21, 2022
Great Hotel it was my second time staying in the Intercontinental Malta, I can highly recommend it, especially the breakfast which is unbelievable good!
Libao
Classic Room
Stayed in Jun 2024
Family
7 review
4.0/5
Very Good
Posted on Jul 16, 2024
It is much better than the InterContinental Express next door. The rooms are spacious and equipped with drinking water. However, the facilities are relatively old.
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Guest User
Classic King Room with Garden View
Stayed in Jun 2024
Couples
4 review
4.7/5
Amazing
Posted on Jul 23, 2024
Wonderful hotel, especially the service, we liked everything!)
But not very new
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Guest User
Classic Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Splendid stay, beautiful hotel, I recommend it.
I had a great time
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Dat
Classic Two Double Room with Garden View
Stayed in Jun 2024
Family
7 review
4.0/5
Very Good
Posted on Jun 10, 2024
It's okay, good location.
The quality-price ratio is good.
The hot is a bit old.
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LorenzoC
Classic Room
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 2, 2024
Located in a strategic position, it offers easy access to the island's splendid beaches and its cultural attractions. The service is impeccable, with attentive and professional staff ensuring an unforgettable stay. Guests can enjoy a variety of amenities, including restaurants, a relaxing sauna, an inviting pool, a well-equipped gym for keeping fit, and the ****** on the lower level. Advised!
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Response from Property: Dear LorenzoC,Thank you for your glowing review! We're delighted to hear that you found our hotel to be strategically positioned for easy access to the island's beautiful beaches and cultural attractions. It's wonderful to know that you appreciated our impeccable service provided by our attentive and professional staff, as well as the variety of amenities we offer.We're thrilled that you enjoyed our restaurants, relaxing sauna, inviting pool, well-equipped gym, and the excitement of our ****** on the lower level. Providing our guests with an unforgettable stay is our top priority, and we're glad to have exceeded your expectations.Thank you for recommending us! We look forward to welcoming you back for another memorable stay in the future.Warm regards,Katerina AngelkovskaGuest Experience Executive
미네랄워터222
1 King Bed Classic City View
Stayed in Mar 2024
Family
6 review
2.2/5
Posted on Apr 5, 2024
The location is good as it is close to the city center, airport, etc.
However, when I first entered, the water in the bathroom sink did not drain, and when I talked to the front desk, they removed the drain hole...
And when I turn on the warm water, rusty water comes out... When I asked why the rusty water came out, they said there was a problem and told me to keep running the water.....
At first, black water came out... but by the time I checked out, water the size of barley tea came out... (There was no checking from the hotel at all to see if it was okay, etc.)
I won't go here again. It was the worst hotel I stayed in in Malta.
Original TextTranslated by Google
Response from Property: Dear Valued guest,I trust this message finds you well. I would like to extend my sincere apologies for the inconveniences you faced during your recent stay at InterContinental Malta. Your feedback is of utmost importance to us, and we genuinely appreciate you sharing your concerns with us.We understand that your experience did not meet your expectations, and for that, we are truly sorry. Our aim is to provide every guest with a comfortable and enjoyable stay, and we regret that we fell short in this instance.I appreciate your understanding and patience as we work towards resolving this matter. We look forward to the opportunity to make amends and provide you with a more positive experience in the future.Warm regards,Joao SoaresGuest Relations Manager
Guest User
Panoramic Suite
Stayed in Jun 2023
Other
13 review
4.0/5
Very Good
Posted on Aug 29, 2023
The suite we stayed in was very big, and the hotel's service was excellent. After checking in at the front desk, we were shown around the hotel and delivered to the room. Every staff member was very enthusiastic and made us feel at home. The breakfast was also delicious!
Original TextTranslated by Google
Response from Property: Dear valued guest,Thank you for taking the time to tell us about your experience at InterContinental Malta.It gives me such a great satisfaction to receive reviews like yours.Your comments lift up the spirits of our team and shows us that our efforts to go the extra mile have been met.Again, thank you for choosing InterContinental,Sincerely,Guest Relations Team
ITSUKI
City View Classic 2 Double Room
Stayed in Mar 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 16, 2023
There were many kinds of breakfast, and taste was delicious, too. It was a very comfortable room with plenty of amenities!