Guest User
October 3, 2023
The room was very humid and had a musty smell as soon as I walked in.
We have booked a room that is not the cheapest, but we feel that the price/performance ratio is very low and does not meet the price we booked (about 150 Australian dollars a night)
The hotel is old and the rooms are dark and damp (different from the photos)
The wooden planks make a squeaking sound when you walk on them.
The hair dryer was broken, but the hotel staff later brought us a new hair dryer.
But then the sockets in the room were broken, and the charger, kettle and hair dryer couldn't be used. The socket in the refrigerator was also out of power, and the food we bought was broken☹️
There is no WIFI connection in the room (it is connected but there is no internet use at all)
Although the staff on that day were friendly, the environment left us speechless. I don’t think it is a four-star hotel, it can only be called a youth hostel at best.
We originally booked two nights, but later decided to stay one night and leave☹️
And he is not willing to refund or compensate us👎
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