Hotels near Edible Arrangements, Stafford

I have been here a couple of weeks and it's okay I didn't have any complaints

My husband and I had a great stay here at the Springhill in Sugarland. We came to check out the area beacuase we are moving down here from New England. After a few nights, our flight was cancelled several times because if the storm. The hotel staff was extremely pleasant and professional while dealing with us having to extend our stay. They have all worked tirelessly night and day to make sure that everything is running smoothly. Shout out to the entire crew for their friendliness and professionalism during these rough times. We are specifically thankful for Veronica (front desk girl). She was extremely helpful and friendly and was willing to help with whatever the need was. While hanging out in the lobby we witnessed how the crew dealt with isssue that arose and were highly impressed by the entire staff. They all deserve praises and raises for their hard work. Well done Spring Hill, Sugar Land staff!!! Jasmin Thompson

Great all around experience at the Drury Inn Sugar Land. Everyone was so friendly and helpful. Room was clean, beds were comfortable. The breakfast and the 5:30 kickback were excellent. Good food and plenty of it! Marie was in charge of the food area and prep and she kept everything clean and in order as well as fixing the great food. Will look for a Drury Inn for all future travels.

Hyatt Place Sugar Land Location is great and the hotel parking is large and free. The surrounding environment of the hotel is beautiful, especially the backyard is close to a river and the river is clear. There are many small black groups in the river to play in the river, not afraid of people. In the morning, there are amateurs playing kayaking on the river, so it’s too pleasant.

My husband and had a great stay. The room was very clean and the beds are very comfortable. The breakfast was a grab and go but I was happy to see Shipley donuts when I went to grab some coffee. The gentleman that night that checked us in was very friendly. We will definitely go back ...

Nice room,nice staffs,nice breakfast,i will choose it again as i come to here next time!

This hotel was clean, plenty of parking, safety was not an issue, and staff was very courteous. I will be returning to this hotel when I travel to Sugarland. Although this is not a complaint; the beds could use a thicker bedspread instead of a light weighed one. We can all control the temperature in our own rooms but sometimes you just want a heavier blanket. Or bring an extra one from home. Highly recommended hotel.

I booked a two-queen room on 02/09/2023 using a team member code for a stay on Friday, March 3rd, 2023. I checked in using the Hilton Honors app on 03/02/2023. However, on the morning of 03/03/2023, I received a phone call from Reeta informing me the property did not have two queens available (despite my already checking in) and that I had been given a single king. I told Reeta that we have three guests and needed the two queen beds that I had reserved and checked in with, and was informed they could not accommodate my needs. I then asked Reeta to cancel the reservation since we had yet to arrive, and was told she could not do so since it was reserved online using the team member code... Reeta went on to tell me that I would need to cancel through the app, but the app would not allow me to cancel since I already checked in digitally. Thereafter, I called the Hilton Honors reservation number and was told the property could indeed cancel the reservation, but it would need to be done by a manager. I called back and asked for Reeta, and was informed that Alexis Harlan (assistant GM) was standing there the entire time during our first call. Reeta handed the phone to Alexis, and she said she would cancel my reservation... I received a cancelation confirmation email not long thereafter. While checking my credit card statement on 03/07, I see I was still charged for the room! Thereafter, I called the property to ask for the appropriate credit, only to find out there is no manager on duty. If you plan to stay here, it would be wise to make sure you do your due diligence!

Ladies and gentleman if you are used to staying at 3 star hotels you will be disappointed with this property unless you are just hard up. First the good: Beds were comfortable and clean (at least my room was) AC was adequate. Refrigerator in room The not so good. Horrible smell when you first enter the room. People - why? Customers are coming in . We appreciate the efforts of a clean room but why the harsh odors of cleaning chemicals and industrial solutions? It's a sign of cheap cleaning. No Way in hell would that expereince be found at a hotel that values it's guests. Rust stains in the bathtub undesirables on the property by the pool And a WHACKED-Out billing system! I stayed for one night. They took my money from my card before I even arrived. They sugar coat it by calling it an ”authorization”... how cute. They certainly didn't mind apologizing for it which is absolutely ridiculous because that is not an admission of how F'ed up it is, it's basically saying ' tough Sh*t'. Then minutes after I checked in, BAM, another $118 hit on my card. What? A charge for one night is fine, but not TWO! Again, they do not care. Im staying for one night people. I was out a total of $237 which wiped me out for dinner as my card declined when trying to pay for an item. What property does this? This one does. As a frequent traveler to Houston and other parts of the state, I know a good hotel when I'm there. I can testify that IHG hotels (Holiday Inn) do not pull those shenanigans as do not Candlewood Suites, Courtyard Marriott, Hilton and Hyatt properties. So watch out for that. All the can do to remedy the situation like that is to apologize over and over hoping you'll swallow it and go away. The next day the ”authorization” dropped off and my statement reflected only a one night charge. But the drama it caused was not worth this place. Sorry folks you cant just take and meddle with someone's money. Budget conscious travelers are not prepared for that, especially when other Hotel chains do not conduct business transactions that way. I learned my lesson good. I'll gladly pay $199 a night to stay at a more customer friendly property.