Guest User
July 1, 2024
Excellent location, room on first impressions was fab. Asked for room with bath, got room with bath but no separate shower, 27 degrees outside and a 4 hour trip to hotel a shower is needed. Plus room we expected separate shower. Arrived at hotel and receptionist didn’t even acknowledge the fact we had to go to an alternative car park.. didn’t ask if we found it ok? Didn’t ask if we had a good journey? didn’t ask what the nature of our trip was, so no customer service on checking in. Few things missing in room, room clean but not spotless. Leaking bath, Breakfast was good but had some stuff missing. We paid nearly £200 a night that’s a lot of money. Would have expected better.