To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service4.0
Cleanliness4.0
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All reviews(109)
Positive reviews(9)
Reviews with photos/video(1)
Guest User
Deluxe King Room
Stayed in Dec 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Dec 15, 2024
My first night at the hotel was fantastic, setting a positive tone for my stay. The second night brought a few challenges—minimal bathroom ventilation, a louder air conditioner, and some trouble connecting to Wi-Fi. However, the hotel staff were attentive and promptly offered me a new room, which resolved these issues and provided a much smoother experience.
I took advantage of the fitness center, though navigating the new treadmills was a bit tricky since they weren’t pre-programmed. While the pool closure was disappointing, the hotel acknowledged my concerns and generously offered me a complimentary dinner with a drink.
On the third night, I accidentally left my car keys behind when heading out in the morning. Upon returning, my key card didn’t work, but the staff quickly resolved the issue. Later, I relaxed in my room, appreciating the view despite a minor inconvenience with a broken curtain rod. Once again, the hotel addressed my concerns with care, granting me a complimentary night and a refund as a gesture of goodwill.
While the hotel has room for improvement with its facilities, the staff truly stood out with their professionalism, teamwork, and genuine efforts to ensure my comfort. Their dedication turned what could have been a frustrating experience into one that left me feeling valued. I look forward to staying here again in the future.
Guest User
Deluxe King Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Very relaxing
@arcticfox
Deluxe King Room
Stayed in Sep 2023
Solo travelers
20 review
5.0/5
Outstanding
Posted on Oct 1, 2023
Great location to hide from flash flood season 💠🏙️😂😂
Guest User
Double Bed Room with City View
Stayed in Jun 2022
Travel with friends
2 review
4.5/5
Great
Posted on Jun 12, 2022
This hotel had a big open lobby with a bar and plenty of areas to use laptops or to gather in small groups.
Convenient parking in a garage was located below the hotel. The elevators were extremely efficient. We were on the 8th floor and never waited. The hotel staff is hard to reach by phone but when we arrived they happily let us check into our room a little early. The beds are very comfortable and very high! The tv remote is odd and we had to call to figure out how to use it. Early morning coffee urns were late to arrive. The hotel is very close to I-95 which was helpful.
Ziyu8598
Deluxe King Room
Stayed in Oct 2023
Family
1 review
3.0/5
Posted on Oct 9, 2023
A very average hotel, relatively old, not very cost-effective at this price. Because my children were going to a competition, I booked this hotel. Parking is not free, 20/night. Broadband is free. The biggest problem is that the sound insulation is very, very poor. There were quite a lot of people checking in that day, and the corridor manager said it was causing trouble. The boy in the next room seemed to be drunk and was beating the wall. The wall turned out to be an ordinary wooden structure, and the noise was very loud, seriously affecting rest. The hotel does not have disposable slippers. I will definitely not make a reservation next time I go there.
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Guest User
Deluxe King Room
Stayed in May 2024
Solo travelers
49 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The room is clean and tidy, the service attitude is very good👍