3-Star Hotels in Johor Bahru

Initially new can't contact the receptionist and we do not know how to check in the unit. We have keep call and contact trip.com to resolve the issue for us. Is a bit tedious. In the email,.it mentioned just contact via WhatsApp, however, we call multiple time but no one answered the call, until we call the hotline.

I am extremely disappointed with my stay at this hotel. Honestly, this is one of the worst hotels I have ever experienced in my life. First of all, the bed is unbelievably hard — it feels more like sleeping on a wooden board than a mattress. On top of that, the air conditioning is extremely noisy, making it almost impossible to fall asleep or stay asleep throughout the night. What made it even worse is the pillows. They are excessively hard and uncomfortably high, causing serious neck discomfort. I genuinely do not understand how any guest is expected to get a proper rest under these conditions. I even called the front desk to request a different pillow, but was told that all pillows are the same and cannot be changed. This kind of response is completely unacceptable for any hotel that claims to provide comfort and service. Overall, this stay was a terrible experience. I will definitely not return, and I would not recommend this hotel to anyone who values a good night’s sleep. ------------------------------- Saya sangat kecewa dengan pengalaman menginap di hotel ini. Sejujurnya, ini adalah antara hotel paling teruk yang pernah saya alami dalam hidup saya. Pertama sekali, katilnya sangat keras — rasa seperti tidur di atas papan kayu, bukan tilam. Selain itu, penghawa dingin sangat bising sehingga hampir mustahil untuk tidur dengan lena sepanjang malam. Yang lebih teruk ialah bantalnya. Bantal sangat keras dan terlalu tinggi, menyebabkan ketidakselesaan pada leher. Saya benar-benar tidak faham bagaimana tetamu boleh mendapatkan rehat yang baik dalam keadaan seperti ini. Saya telah menghubungi kaunter hadapan untuk meminta penukaran bantal, tetapi diberitahu bahawa semua bantal adalah sama dan tidak boleh ditukar. Jawapan seperti ini langsung tidak boleh diterima bagi sebuah hotel yang kononnya menyediakan keselesaan dan servis. Secara keseluruhan, pengalaman ini sangat mengecewakan. Saya pasti tidak akan kembali dan tidak akan mengesyorkan hotel ini kepada sesiapa yang menghargai tidur yang berkualiti. -------------------------------- 我对这次入住体验感到非常失望，说实话，这是我这辈子住过最糟糕的酒店之一。 首先，床非常硬，完全不像床，更像是在睡木板。再加上空调噪音非常大，整晚几乎无法入睡或保持睡眠。 更糟糕的是枕头，又硬又高，导致颈部非常不舒服。我真的无法理解，在这样的条件下，客人要如何好好休息。 我还特地打电话到前台要求更换枕头，但对方却表示所有枕头都是一样的，无法更换。这样的服务态度，对于一个号称提供舒适与服务的酒店来说，是完全不可接受的。 总体来说，这是一次非常糟糕的体验。我绝对不会再入住，也不会推荐给任何重视睡眠质量的人。

Staying at Almas was an excellent experience from start to finish. The accommodations were very comfortable and well-maintained, offering a relaxing and pleasant atmosphere. The staff were attentive, friendly, and professional, ensuring all my needs were promptly met. The location was convenient, making it easy to access nearby attractions and amenities. Overall, I highly recommend Almas for anyone seeking a high-quality stay with great service and comfort. It exceeded my expectations and I would definitely return.

Stayed at Fives Hotel DNP JB for one night and overall I’m very happy with the stay. The room cleanliness was superb — really impressed. The beds were very comfortable, everything felt fresh and well maintained. The condition of the room was good and cozy, definitely a comfortable place to rest after a long day. The lighting and setup made the room feel warm and relaxing. The only downside for me was the lobby and location. The lobby feels a bit too simple and doesn’t really give that welcoming hotel vibe. Also, since it’s located at the old plaza area, the surroundings don’t feel very lively or comfortable, especially at night. But overall, for room comfort and cleanliness, I’m satisfied with the stay. Would still consider coming back for a short stay 👍

Great location and very convenient for getting around. The customer service team was responsive and helpful whenever I had questions. The only area that could be improved is the hygiene and cleanliness, which could be better. Overall, I had a pleasant stay and would consider staying here again.

Hallmark Regency Hotel is a solid choice for travelers who value comfort and accessibility. Strategically located near the city center, the hotel provides easy access to shopping malls, local food spots, and major attractions around JB. The rooms are clean, comfortable, and equipped with the essentials for a pleasant stay. Despite being in a busy area, the hotel offers a relaxing environment to unwind after a day of exploring the city. The staff were friendly and accommodating, making the check-in and check-out process smooth and hassle-free. Overall, it’s a practical and reliable accommodation choice that combines convenience, comfort, and affordability in one package.

We booked this accommodation at the last min as we were looking for a play to stay. Location was great, near CIQ and Komtar JBCC. Room wasn’t very clean but liveable for one night. There was a stain on our comforter and bedsheet (as seen in pic) and we told the staff to change it but I think due to miscom they gave us a thin piece of blanket (?) instead. So we basically slept without a comforter but it’s fine cos the aircon wasn’t very cold. It got colder towards the morning. There wasn’t any hair dryer too. We could also hear vehicles passing by and people closing their doors etc, the area wasn’t very soundproof. Still, we managed to get a good rest. Would recommend if you’re not fussy and looking for cheaper alternatives.

I really loved this hotel. It's comfortable and quiet, perfect for a relaxing getaway. The room was cozy and well-equipped, and the bed and pillows were so comfortable I slept right through the night. The cleaning staff tidied the room meticulously every day, keeping it spotless. The hotel staff were professional and polite, making me feel right at home. I'd recommend it for its location, facilities, and overall experience – it was a fantastic stay.

Tucked at one quiet section of Pelangi with F&B are all within walking distance. Plenty of massage parlours. Pelangi's every Monday morning street market is about 5 mins walk away

The place is spacious with 3 double beds. The location is unbeatable with eateries surrounding it. There is a fridge and dining table.. However, when I had trouble unlocking the gate, my calls to the management went unanswered. My messages were replied by ai. Repetitive, polite messages that did nothing to help us. In the end, the security officer of the building helped us. Many thanks to him! He saved our day! The ac in the master bedroom wasn't working. We ended up not sleeping in the master bedroom. We booked level 15 and got level 12 instead. Management kept insisting level 12 was booked under my name even though i have provided the screenshot of my booking showing level 15. No hand-wash was provided as well. All in, if I were to turn a blind eye to the above, I might book again. I love its location, affordable price and space. The view from the 12th floor is pretty too.