Located in Edremit, DEDEMAN VAN RESORT & AQUA is on the waterfront, within a 15-minute drive of Ataturk City Stadium and Lake Van. This beach hotel is 10.4 mi (16.7 km) from Van AVM and 11 mi (17.7 km) from Van Museum.
Spend the day on the private beach or dip into one of the 2 outdoor swimming pools. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
2024.08.27
We made a reservation in your hotel to celebrate our wedding anniversary, but the experience we experienced was a complete disappointment. We learned that the reservation I made by phone during the day was not made when we arrived at the hotel in the evening. Although I showed the phone records, they didn't accept their mistakes and told us to wait 30 minutes to set a table. Finally, when the table was ready, only a electronic light candle was decorated, which was very funny for a particular day, we didn't care, we waited for 45 minutes to order the dinner. When the garments were not interested, we reported the situation to the reception I first applied to such a path in my life, but I couldn't succeed yet, service was too late. The three different foods we ordered were not available and it took about 15 minutes to find out that they weren't each in the kitchen, any food in the kitchen, but we suggested it, but we said we order it, and they couldn't do it, and you tell me to go and look. We really faced the reaction, I couldn't understand my inexperience of garsons, my problem of hotel management. These situations completely ruined our night. We ordered coca in the most funny event, but we found out that there was no coca. The lack of such a simple drink has raised serious doubts about the quality of your hotel's service. This experience has certainly not satisfied the quality we expect from Grandpa's hotels. I'm very disappointed to spend such a bad day with such a bad service before you prefer this hotel.
23 reviews
3.7/5
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