Find 4-Star Hotels in Ingolstadt

I cannot express how deeply disappointed and infuriated I am with the appalling service I received at this 4 stars hotel (it is a joke 4 star with this kind of service). My stay, which should have been a pleasant experience, was marred by the unprofessional conduct of the senior manager, who demonstrated a complete lack of respect for customers. My ordeal began on September 7th when I checked in, having booked a room rate that clearly included breakfast. The front desk staff insisted on a deposit or full payment upfront, I totally understood on this and I opted to pay in full, expecting no further issues. However, on September 8th, during check-out, I was slapped with an additional charge of EUR 18.80. Why, you ask? Well, the hotel had arbitrarily split the bill into two parts, one for accommodation and another for breakfast, without any prior notification. Given that this was a business trip, my company policy stipulates a single transaction on one credit card. So, I requested a simple reversal and consolidation of the charges into one transaction as per our booking. Shockingly, the front desk staff flatly refused to accommodate my request. When I insisted on speaking with the front desk manager, the manager come out and did not introduce herself, she is with a long golden hair. Of course, I expected senior staff should be able to accommodate my simple request or at least give me a good explanation why cannot, but it did not go what I expect, in fact, the situation went from bad to worse. Mandy Wunderlich, who I later discovered was the general manager based on her photo online, exhibited a shocking lack of professionalism and customer service skills. Instead of addressing the issue rationally, she raised her voice, used aggressive body language, and shouted at us to ”Go, Go!” This behavior was not only embarrassing but entirely unacceptable for a hotel that boasts a four-star rating. I was left astounded by this encounter. If a hotel's general manager, who is expected to set an example for the entire staff, behaves in such an appalling manner, it's no wonder the rest of the team lacks courtesy and professionalism. Individuals like Mandy should not hold senior positions in the service industry, tarnishing the reputation of the hotel and leaving guests with unforgettable negative experiences. In conclusion, my stay at this hotel was marred by abysmal service and a shocking display of unprofessionalism from the senior management. I strongly advise anyone considering a stay here to think twice and explore other options. This establishment does not deserve your hard-earned money, and its management should be held accountable for their disgraceful conduct.

I stayed here for a week on business and the hotel is very modern, being built within the last few years. The under ground parking is easy to access and large parking spaces, although you have to pay everytime you leave which is frustrating. The rooms are extremely clean, large and sound proofed, with power-shower, and with Air Conditioning. You cannot link you mobile device to the tv which is a shame, the beds are very comfortable. The breakfast has everything to offer hot / cold food, chef to cook eggs anyway you prefer. Would definitely stay again.

It seems incredible that having the agency booked the room in advanced and already paid, when I arrive close to midnight they guy in the reception tells me with a Smile ”I have bad news for you... we are over booked”. At the beggining I thought it was a JOKE but no. I'm travelling everyweek to ingolstadt and normally always stay in other hotels and this had never happened. To Top it all, they wanted me to pay for the room in the other hotel (which they got on the moment by calling to other hotels... not in advance knowing that this would hapen) that they would refund the agency (which I said not) and then showed me a picture of the other Hotel and said ”ok its here”. I had to argue so that they paid the taxi to get me there and not knowing that I understand German, the Guy started discussing with the taxi driver becasue 9 Euros was too much for them to pay. Finally they told me ok just go and we will take care of the taxi but imagine what happened when I arrive to the other hotel... the taxi driver told me that they didn't agree on nothing so I had to pay it myslef as clearly from what I heard the Taxi driver didn't have any fault. Its terrible that they overbook an already paid room but even worse that they do not inform in advance or take care of everything in advance... basically they overbook the rooms and hope for a no show and when problems arrive they try to solve it whith an ounce of respect for the customer. p.s. And to reeinforce this... they guy says... we have to customers arriving in the morning and they also don't have bedrom.... as an excuse not to find a solution in the hotel for me... Its a shame that things like this still happen nowadays.

It's very good. It's worth recommending. It's very good. My friends like it very much. Next time, I'll take my family to check in. Breakfast is rich, transportation is convenient, and the couple's attitude is also very good.

Staying at the Block Hotel in Ingolstadt was a phenomenal experience. The architecture is stunning - a remarkable fusion of modern design and traditional Bavarian elements. The attention to detail is mind-blowing! Inside, the service was spotless; the staff were attentive, friendly, and always willing to help. The hotel's breakfast buffet – a plethora of delicious, locally sourced food that catered to all tastes. I have to mention the freshness of the pastries and the richness of the brewed coffee - truly the best way to start the day. I wholeheartedly recommend the Block Hotel to all types of travelers!”

Breakfast is not bad. There is free parking on the opposite side. The room is quite big. The location is far away. It is next to the Audi training center. The price is quite high. More than 600 breakfasts. The bed is not big. It seems that the double bed is only 1.5 meters. There is a lot of luggage but no one can help.

I was in Ingolstadt on business and the room was booked for me. It is a kind of industrial estate and the view from my room was not brilliant, but as I was on business I did not care. The room was large enough and clean, the breakfast buffet offered everything I would ever need. But the reason I give 5 stars without hesitation is the staff. I have never (and I have stayed in 5 & 6 star hotels) been made to feel so comfortable, important and pampered in all these years. I will recommend this hotel to anyone looking for a small but personal hotel. I will be going back.

The hotel is located right on a large main street. From here you are very quickly in the old town of Ingolstadt. You can also very well drive with public and let the car stand, depending on what you want to do. The hotel is tastefully furnished and everything is very clean and ordened. All staff is very friendly and premature. You can feel well here. The room is not too large, but perfectly enough. The bathroom is not just big, but useful. Also here everything is very clean and ordened. The room deck has something already, you don't have everywhere a woman who looks to a quite lovely. The facilities are modern and you have everything you need. The mattress was rather soft, but you could still sleep very well. Breakfast buffet was also perfectly enough and everyone finds something here. What I personally find very good is that the egg food is freshly prepared. Also here the staff is very friendly and premature and also very hearty. It was a very nice weekend and you can really feel well here.

This hotel has a great location. The position and evaluation are very good, and the staff are very helpful. When I had a small problem, they quickly solved it and made sure I was completely satisfied.

Friendly staff, strategic location, clean environment and great deal for a budget traveller. In addition, you get a great view from the room!