4-Star Hotels in Gran Canaria

The good part is people are very nice and.friendly, super helpful. Service is good as well. Location is perfect, touristic, but not too crowdy. However, hotel facility is not well maintained. Our doors in the room can barely be closed, bathroom is pretty dirty, i can see mold in the corner, the structure of the room is weird, at night, u need to close all doors in the room to avoid lights in the hallway ourside of the room, breakfast is just soso, have all the basics, but not tasty. boiled eggs are even cold. We didnt use the swimming pool, cannot comment on that.

Me gustó mucho el formato del desayuno, también que las habitaciones fuesen muy silenciosas y me encantó el servicio de agua gratuita.

The room is quite small and there isn't much space for suitcase or two people to sit and eat a meal but the bathroom is very very nice and the bed is quite comfortable. Staff is there 24/7 to help you and the location is perfect to the shopping centre and local restaurants! Really recommend!

The “Pool View Suite” had no view of the Pool. No way are they of 4 Star Standard either. Lots of Cracked tiles and very shoddy and aged.. Food was very good and plentiful.. The staff extremely friendly, but at €300 a night, we felt very cheated with everything about Room 812 that was deemed a “Pool View and Garden View Suite”!! Besides zero view of the Pool, it was of very aged decor and in urgent need of modernisation.. Not to  mention the Gardeners making noise with machinery from around 4am In the morning.. Would not return

Everything was fantastic! Except for the room door, it opened poorly; the card didn't make good contact, and it was difficult to open. The full breakfast buffet had everything and was delicious. I would come back again!

Front office and services staffs can be more pleasant. Not sure if they understaff or tired . But they sometimes they not friendly. The guy who checked us in very nice but rest of stay, we don’t received friendly attitudes from the service nor front office staffs . The housekeeping lady so much helpful. The hotel are decent.

Excellent location, one side is the port and other side is the beach. Near Santa Catalina square with many restaurants and cafes. Negative is the location of the Reception. First floor and use of stairs. Elevator is not so accessible

Very clean and nice, large rooms. Only the condition of the balcony (very old and not very appealing) makes me deduct a point for the amenities. Good service, a bit out of the way for my destination, the Yumbo Center, but with good bus/taxi connections and plenty of restaurants in the immediate vicinity.

Excellent laid back and friendly hotel with a wonderful pool and delicious breakfast. Location was 15 minutes walk from the beach and plenty of restaurants and shops nearby. Very handy for airport transport on a good local bus service (line 66) room was spacious and comfortable. Good shower. Staff were obliging and kind. Will definitely return.

The hotel has a modern and pleasant image. The beds are quite comfortable and the rooms are large. Disadvantages: The cleaning service first thing in the morning is quite noisy, not precisely because of the noise of the appliances, but because the cleaners shout to talk. I consider it a lack of respect, professionalism and consideration for the people who have paid for a break violated by that bad attitude. It happened to me on a Sunday at 8.00am. The breakfast, good fruit, but a lot of industrial and little native food abounds.