Find 4-Star Hotels in Benda

The location for transit passengers is the best as it is located inside the airport. The room is small, but there is no problem taking a break. The facilities are not old enough. The air conditioner is a mobile air conditioner, so it is noisy and Crucially there is no hair dryer, which is inconvenient.

By my fortune, I travel with my friend who booked via Marriot Bon Voy. She got a call directly from the hotel for a pick up. So we went to the hotel by this service. I hope that Trip.Com should consider addling this service to your clients, free of charge. Other wise, we would have to wait a free shutter bus for every one hour. The hotel facilities, amenities, food, and service are excellent.

I had a pleasant stay at Swiss-Belhotel Airport Jakarta. The rooms were nice, clean, and well-maintained, and I stayed in two different room types, both of which offered good views. The only issue I encountered was with one of the two sets of room keys, which initially didn't work. However, the staff handled the situation promptly and professionally, even accompanying me to the room to ensure the key was working properly after the fix. Their responsiveness and attention to detail left a great impression. Overall, I would happily stay here again.

Im pleased during my short stay. Hotel is clean, service are good. Staff are helpful and courteous with their greetings and sincere smile. I like their free shuttle service to the airport. Facilities are almost complete with swimming pool, gym, billiards and welness spa plus their unique Durian resto. There is only one glitch that happened in the Rimba Durian resto that the staff have forgotten to placed our food orders, we have waited for 1&1/2 hours until we sense something not right.. staff have asked for apology..but honestly my excitement to have try their local cuisine melts off.. But generally, rating still all good for me.❤️.

The hotel is close to the airport 6 km away but it took 30 minutes for the hotel shuttle to arrive due to the traffic congestion. Going to the hotel was a lot quicker. Booking on was quick and pleasant and they offered to bring our bags up. Breakfast was on the cold side but pleasant.

The staff are friendly and understanding, starting from checking in, and checking out. Amazing welcome experience. I am not sure what's the name of receptionist that serve me on the 28/12? Please check your system to convey my thanks to this lady who is so professional, knowing what she's doing, always smiling, 😊 The checking in is so smoothly.From security to restaurant all staff are properly trained 👍I will definitely recommend to all my staff, Relatives, friends. Stay no where in the airport but At this hotel. Regards Raymond Yong Australia

Arriving at midnight, felt relieved that the hotel only a short trip to start resting after a long whole day journey. The breakfast prepared as early as 6 a.m. suits our appetite and start early to our next destination. Hotel staff are nice and helpful.

The hotel is average. It's convenient to spend a night between flights, but it is a little hard to find the entrance from outside of the airport. The room wasn't very clean. I saw dust, small pieces of dirt, spiderweb on the ceiling, old napkin ball tossed at the back of the wardrobe. The curtains cover the window, except they don't connect to the wall tightly enough and always allow a strip of light to shine through. The air conditioning panel on the wall shines a bright green light at you at night (a common problem in hotels). The AC itself is quite loud, and you need it turned on at all times, otherwise the room becomes too hot. Another source of noise was the room ACROSS the hallway. I could hear what was going on there, in part thanks to my room door not being able to be shut tightly. In fact, all the doors (bathroom door and shower door) don't shut tightly and leave a few cm gap when closed. The towels are small, old, hard and smell unpleasantly. I could also hear the TV (or whatever else) from another room for several hours during the night, which distracted me from sleep. Everything in the restaurant was unclean as well. The floor, the tables, utensils and plates. The breakfast was average, and, funnily, the coffee smelled like dirt too. The only positive impression was made by the staff. They were very polite and professional, helped me with directions and were really nice to talk to. P.S. where am I supposed to put the hand soap after opening it?

Except for the incomplete infrastructure, everything else is very good! Cash can be paid at the front desk, and changing rooms is also very convenient. For communication, simple English speaking is fine, and mobile translation software can be used if that doesn't work!