Find 5-Star Hotels in Phu Quoc Island

It was a pleasant stay. I got a sea view even I haven’t booked sea view room. It was an awesome surprise 🤓 The room is spacious with a nice balcony having a sitting area. But what I liked more was a BED! I moved from another Accor hotel on the north of the island ( Movenpick) and the beds are in both hotels are the same- Extremely comfortable mattress and pillows. I slept like a baby and woke up without any pain in my back. Not all hotels have such good pillows and soft beds in Asia. For me that’s very important to sleep on a good bed as I have neck and spine issues. The breakfast is really good and has a lot of choice of Vietnamese, Indian, western options. Swimming pool is soooo big and cool! Even has bar in the pool and small aqua park. Hotel located at the one of the most beautiful beaches in Phu Quoc, the colour of the water is so turquoise and the sand is white. Little palm forest on the beach has a good sun protection, you don’t even need an umbrella 😇

Great location near key attractions in Sunset Town. Room was clean & spacious, with great facilities & service. Great for those who want to spend more time in the resort - we had a hard time leaving!

Let's say it's a 5* budget hotel, especially regarding the food quality and how they treat the food, e.g. you are eating salads or fruits...there is always a taste which doesn't belongs to the food. Last time I good diarrhea on vacation was 2016 in Veracruz Mexico, now I experienced again with sickness. When you want to stay here, overall I can recommend it, but try to avoid salads with cold (not well done cooked chicken meat) or just avoid all what is not cooked, then it's worth a stay. Location great, equipment, friendly staff...

First the food in room service is very bad quality and overpriced. I've got sick and we had to use it but i preferred stay hungry then. Not enoug sunbeds at the beach: you should go to the beach not later then 8 am to get a couch. Only one person speaks good english at reception and is really helpful and nice guy named Felix. Other staff gives you wrong information and their english is hardly understandable. During the morning time they shower the grass and it smells with a toilet septic. The breakfast is ok and location is perfect. The beach itself is probably the best at Phu Qu Ok

We spent five nights here, and definitely will comeback. First we arrived earlier than the check-in time so they gave us towel card to spend time at the pool and beach area their pool and beach area is amazing the private beach has enough space for everyone pool also huge with restaurants (they said we can also do the same thing after check out if we need wait for our flight time) The breakfast was soooooo AMAZING so many options, my favorite there was their noodles bar with different kinds of noodles every morning I was there 🤩 I requested for high floor and I got the top floor 😍great view with the ocean and the forest 🌳 the room is spacious and clean, tub is huge and they got everything I needed. Their chocolate hour is a bit busy but not too bad, everyone can enjoy. The staff was helpful and friendly. People sometimes complain about food options from the restaurant and how remote the hotel is, we have no problem with that we usually grab to eat and watch Netflix in the room, also there is a really good restaurant and convenience store at the main gate you can go back and forth with the buggy, for getting around the island we use grab and it really affordable 👍🏼

”Our family had a wonderful stay at Mövenpick Villas & Residences Phu Quoc! The villas were spacious, beautifully designed, and offered a great level of comfort. The resort staff were warm and attentive, always making sure we were well taken care of. The amenities were top-notch, and the food was absolutely delicious with plenty of variety to choose from. The peaceful atmosphere of the resort made our trip truly relaxing and enjoyable. Highly recommend for anyone planning a trip to Phu Quoc!”

Stayed in Building B, Deluxe Suite Ocean View, 3rd floor. The room was indeed beautiful and comfortable, but starting from 9 or 10 AM, extremely loud music with heavy bass made it impossible to sleep. We had already paid for the airport transfer when booking. Before checking in, we communicated via messages that we would be changing hotels after checkout and not leaving Phu Quoc. (I thought we could take the shuttle to the airport and then head to our next hotel ourselves.) However, they insisted that I provide a flight number to arrange the shuttle. Later, they told me to arrange the timing with the front desk upon check-in. When I checked in, I asked the front desk if we could be dropped off at our next hotel instead of the airport since it was along the way. They said OK, and there was no need to arrange the time in advance—we could confirm it on the checkout day. However, it turned out they were referring to the free VinBus, not the hotel's paid shuttle service that I had already paid for. The front desk staff at check-in completely misled us, and as a result, we were unable to use the hotel shuttle. We noticed that the door lock kept beeping, and our keycard couldn’t open the door. We asked a hotel staff member to report the issue, assuming it would be fixed by the time we returned. However, when we got back at night, the problem was still there. I had to walk to the front desk again, and it seemed like no one had addressed our request, meaning it had been completely ignored. Finally, they helped us enter the room and told us the door lock battery was low and could only be fixed the next day. We ordered room service for a late-night snack, but by early morning, I had diarrhea, and my girlfriend was vomiting. I was left completely drained and unable to continue our itinerary. When we reported this suspected food poisoning incident at checkout, the front desk simply said, ”Okay, we will pass on the message,” and that was it. No apology, no compensation. Only the exterior looks five-star, but everything else fails miserably.

The room is spacious but kind of dated. Bed is comfy. The shower water pressure is good. There are US/Uk power points at both bedsides. However, there is no master switch to turn off the lights. The most weird design is the aircon. You can’t set above 19 or else it will auto turn off. Sometimes u just turn off by itself. Maybe this is the reason why there is a ceiling fan in the room. The breakfast is located in another building connected to the main building. The restaurant layout is beautiful and their varieties are much more than La Festa. The only issue is there many flies and few mosquitoes and even 2 birds inside the restaurant. Managed to kill one 1 fly and 1 mosquito. For the free shuttle bus service to the airport, the bus driver forgotten to call us at the lobby and the bus simply left with our luggage. Thankfully, they quickly arrange a car to send us to the airport and we managed to collect our luggage. Location is very near Vinwonder and there are shuttle bus services provided. Nevertheless, the pool is pretty nice.

This is my 2nd time stay here, same as the 1st stay everything is graat! Worth for what I paid, swimming pool not big but good for kids, hotel is elegant a d modern, if I come back to this island again, I would love to stay here again!

They were very helpful and allowed early-check-in because we were travelling with kids. Good location and good breakfast options. Nice public pool with bar. Private beach is also taken care of well. Buggy pick up's were quick and responsive. Staff were friendly and helpful. Some general renovations & imporvements are required in the villa's such as changing or fixing old doors and kitchens etc. Villa has good sized rooms and private pool was good. We had good stay and family enjoyed the facilities.