Guest User
April 28, 2024
We had a 2 night stay for a college event. Overall, our visit was very pleasant, but I wanted to give a shout-out to one of the night staff, Shelby. On our first night, at 12:30am, we discovered that the pillows in our room were feather pillows. My child is very allergic to feathers so I called the front desk and spoke with Shelby. She was very receptive and when I asked if the hotel had any hypoallergenic pillows available, she kindly visited every housekeeping station on every floor and was able to provide us with the greatly needed pillow. She even brought it directly to our room. I cannot thank her enough for the attentive care, even though it was the middle of the night. Other observations are that the beds were comfortable, and the rooms had everything we might need while being away from home. The couch was comfortable and made a decent fold out bed. I appreciated that there was hot coffee available at all hours. We were very happy with our stay!