Hotel City Plaza, Old Stancia Kazbegi

Lovely little hotel, easily accessible right in center of town. Friendly staff, nice rooms, excellent views from rooms and terrace. Only issue was small shower. Breakfast was also nice. Rooms clean. Restaurant had good food and was served promptly.

Its a fantastic location. We had one room at the back of the hotel, from the balcony you have a view of the river and up to the mountains and the Gergeti Trinity Church. And another room on the front of the hotel where you can sit on the balcony and watch whats going on at the small square and the road. Other restauants and shops just a stones throw away. Comfortable Rooms and bed. Very Friendly staff offering good service , relaxed atmosphere and good food in the restaurant and cafe / bar/ terrace area.

I have visited Stancia restaurant on 15th of August. Me and my friend ordered an iced coffee and bottle of water. Firstly, it took them to make simple iced coffee about 40 minutes and eventually, brought the order without the bottle of water. When paying, their arrogant and inexperienced waiter (He didn't give me the name when I asked and responded "my name is waiter with mean bitchy face) charged for the undelivered bottle of water, when I told him that the water was not delivered he offered me to take it with me, such a stupidity, why do I need bottle of water as take away for 4 gel when I can buy it for 1 gel in the supermarket??? I needed it at the table. I demanded the cancellation of payment and to charge me for two iced coffees only, which ****** with taste by the way. The very same mean waiter responded me with bitchy face once again that he won't cancel the payment. I asked for the manager and he told his colleague "call the manager, which we don't have" Their so called manager came and it took her 15 minutes to cancel the damn payment and charge me with the correct amount. Horrible place, horrible service.

Overpriced and slow service. Kitchen is severely understaffed: only two other tables were occupied, yet the waiter told me it would take a long time because of the capacity problems. Beautiful view though.