Stevenage North

Arrived at 4pm for a party locally. Warm welcome at reception. The receptionist was very knowledgeable of the venue we were going to. Room clean but air conditioning not working. Bed very comfortable and pillows as I like them. Left at 9.30 am the next day. Everything good as it usually is with Premier Inn.

I did try and write a review Monday night but appears to not of been put up. So here goes again. We always choose this hotel when we come to stevenage for family and friends etc. Always a wonderfull welcome by Tara and sharron and the rest of the team. Straight in rooms lovely and clean need abit of an up date but lovely and clean. Had a great night's sleep. It's a shame the new restaurant was not open but the breakfast we had each morning was lovely and cooked well and staff always going above and beyond. We had 2 evening meals here to which was also lovely and again staff was good. Well defo be back keep up the good work. Tara and her amazing team

Very clean Hotel with all the basics to make you comfortable. Fran at the restaurant was super! She was exceptionally helpful, kind and welcoming. Tara and Sharan at the reception were very friendly and prompt to our enquiries. Doris is worth mentioning as well. Very affable and happy to give us directions. In all we had a good and comfortable stay.

I have been staying at this Premier Inn recently for business purposes and it is a really great hotel with excellent staff who are always warm and welcoming when I arrive. I have to give a big shout out to Alexia who always goes over and above to ensure my stay at the hotel is a good one which when you have been working long days is a great feeling so thank you Alexia

Stayed at Premier Inn Coreys Mill Ln for one night, rooms were very comfortable & clean. Had a very nice welcome from Tara & Kean they were both so very helpful couldn’t ask for more from them. Would certainly recommend to stay at this hotel for business or short break.

I've learnt today that if I'm stopping in a Premier with an integral restaurant I don't pay for the food as it is over cooked and sub standard. The menu is limited to 4 choices of mains and 4 deserts. The breakfast and dinner appeared to be being cooked by the reception staff or a very poorly trained cook. On a good note the room was comfortable.

Worst experience ever, issue with payment on arrival , wasted an hour (late for party we were attending due to all the messing around. They took payment three times even though it was showing card machine was working. Ended up being a fault with their system and now they are not refunding the £362 they owe me . Customer service as bad as the hotel staff. Completely put me off ever using Premier Inn again :( They were quick enough to take payments , trying to obtain a refund is a nightmare. After payment issue , lift not working and then a further issue in gaining access to the room.

Damp smelly rooms, restaurant only partly open, limited choice of food considering meal deal was paid for.

Over all what you expect at Premier Inn Though lift was'nt working Dissapointed with breakfast, sausage and bacon was undercooked, and small portions would prefer buffet style breakfast