Alistair
August 6, 2023
Where to start??? Stayed 4 nights in the resort lodges, rated 4 star but it just shows whats wrong with the ratings system as it was no where near 4 star standard! The entire resort needs an upgrade, the facilities that looked good 30 years ago are now tired and broken and haven't been maintained properly. Tennis courts was an accident waiting to happen due to awful surface and pot holes ( I sprained my ankle in one), one court had no net! The equipment for the games hall was broken or they just didn't have it eg all badminton rackets with broken strings and shuttlecocks, basketball nets but no basketballs, putting green with grass a few inches long, table tennis with broken net and bats.
The lodges were like stepping back into the 70's, old tired beds and sofa's, curtains and carpets covered in stains and at least 30 years old, broken toilet seats and the wi fi , when it didn't drop was really slow. The entrance stairs has missing and broken tiles so there's a comp claim in waiting.
Check in AFTER 5pm, what a joke, especially as needed to be out by 10am when leaving. Why MacDonalds need a 7 hour turn around is beyond me as the cleanliness was poor and not thoroughly cleaned at all, too many cutting corners rather than doing it properly which sums this place up perfectly.
The hotel setting and surrounding area is wonderful and this could be an amazing place to visit if they modernise and spend some money upgrading. Staff were friendly but seem to be fighting a losing battle