Potteries Way, Hanley, Stoke-on-Trent, ST1 4QA, United KingdomView Hotel Details
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Hilton Garden Inn Stoke on Trent Guest Reviews
4.6/5
Great
124 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.6
Service4.5
Cleanliness4.6
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All reviews(124)
Positive reviews(24)
Reviews with photos/video(6)
Awesome stay(9)
Clean and tidy(5)
Guest User
King Room
Stayed in Nov 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Dec 6, 2024
Location is 10 mins in car from Stoke station, breakfast is a good standard. Gym is decent for a hotel, not massive but 2 treadmills. I have stayed here before, but the rooms were very hot, far too hot, asked for a fan but it was not provided. The pillows were feather and very soft, had the worst night sleep I can recall in a hotel for a long time.
Guest User
King Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Hotel was nice hotel staff was helpful but problem is the trip.com I put trip website 2 adult and 2 kids when we arrived hotel they said you this room is for 2 people. Thanks the staff they gave us different room but I had to pay more money. Shame of trip.com
N ic
King Room
Stayed in Apr 2023
Family
1 review
4.5/5
Great
Posted on May 18, 2023
Pros
The waiter in the restaurant was so friendly and welcoming so thank you.
The rooms were comfortable however I booked for 1 adult and 2 children there was no way we would have all fit in the room if we all stayed. (One couldnโt go)
Cons
Having to use your room card for the lift was very frustrating
Not being able to use cash was also annoying and it took ages to be served at the bar as only one person serving
Having to pay ยฃ7.50 per night for parking was a bit expensive on top of the cost of the rooms ๐ณ
SHANIA
King Room
Stayed in Sep 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 28, 2023
Lovely location with loads of restaurants around approximately 10 minute walk. There is also a massive Tesco supermarket 5 minutes away so if you need any essentials this is convenient
SAJITH
Twin Room
Stayed in Sep 2023
Solo travelers
14 review
5.0/5
Outstanding
Posted on Oct 9, 2023
Very good hotel and Right next to Hanley , Hanley park and Staffordshire university is pretty near walk . Tesco is nearby and so many restaurants nearby
Guest User
King Room
Stayed in Apr 2024
Couples
1 review
4.2/5
Very Good
Posted on Jun 28, 2024
Had a pleasant stay with easy check-in.
Jassas
Accessible Queen Room
Stayed in Jan 2023
Business travelers
25 review
5.0/5
Outstanding
Posted on Mar 3, 2023
The hotel location was good, also the room is clean and quiet
Yun Ip
Queen Room with Sofa Bed
Stayed in Sep 2023
Family
1 review
4.2/5
Very Good
Posted on Jan 8, 2024
Nice hotel to stay in. Main thing is that its clean and quiet
Guest User
King Room
Stayed in Oct 2022
Family
3 review
5.0/5
Outstanding
Posted on Nov 13, 2022
Nisha was brilliant and made our stay extra special. Brilliant hotel. Breakfast was delicious and the staff was always happy to please .
Triple Jโs
King Room
Stayed in Feb 2023
Business travelers
392 review
4.0/5
Very Good
Posted on Mar 18, 2023
Easier to walk around.close to the place I am visiting.room is clean.definitely will recommend to my friends.
Chiuchung
Twin Room
Stayed in Jul 2022
Couples
1 review
5.0/5
Outstanding
Posted on Aug 14, 2022
soooooo goood to stay โere food was so good in the restaurant in the hotel
ProctorCarl
Queen Room with Sofa Bed
Stayed in Sep 2022
Couples
3 review
5.0/5
Outstanding
Posted on Nov 1, 2022
Everything excellent
MiahMo
King Room
Stayed in Jun 2022
Couples
3 review
4.5/5
Great
Posted on Jul 30, 2022
Travelled up for a charity bike ride. Proximity to park and mosque was key and this suited perfectly. Room was great. Shower powerful. Noise Proof good as we had a baby with us. Cot provided good standard. Breakfast was very good in morning and not too pricey if bought in advance with booking. Only lose points on having to provide confirmation that breakfast was booked due to fault with their booking system.
Guest User
King Room
Stayed in Jan 2022
Travel with friends
3 review
3.5/5
Posted on Mar 1, 2022
Bathroom had a bundle of hair sitting on the toilet roll.
Only tea and coffee but limited