Guest User
August 8, 2022
We had booked 2 rooms for 1 night for 6-8-22 for a family with 3 children, because we had our return journey at night. We were shown the rooms and found the rooms ok. A second man arrived at reception and said that our booking had not been approved and that the man we had spoken to by telephone and confirmed to us via WhatsApp was not authorized and the telephone number was incorrect. But this number was on their website and the person we spoke to had consulted with us before agreeing to the booking. It turned out that the room was given to other people who were going to stay there for 2 days. This was very frustrating and tiring. I wouldn't recommend anyone to book a room here, because you can expect everything, but little understanding. We had to immediately book another room, which after some valuable time was finally achieved at All Seasons and was also much neater/cleaner. We don't wish this experience on anyone, clearly these were scammers. Iwan, Netherlands
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