The Kings Arms Hotel

The accommodation provides clean, spacious rooms, delicious breakfast, and friendly staff. Its central location may cause noise issues on Fridays. Good value for money with generous portions.

Bad experience Horrible stay , no air conditioning/. no fan / hot and cold water bad / bad smell all around the hotel . Never go back there again.

Disapointed, expensive but not fully delivered Was looking forward to my stay in the heart of my hometown. Room spacious clean, but was like a sauna when i walked in. Had to leave the window propped open to let the heat out and some air in. Even the complementary water bottles tasted like warm tap water. Very comfy bed and good nights sleep. However, i was staying there are a group of friends choose this hotel for christmas dinner get together. They said we needed to pay for the food, which we had paid in advance, the friend who booked it showed the paynent from her account. Only to be told point blank, well we dont have it in our accout. No, oh im sorry but there is/was an issue with paynent, just you have to pay again and sort it out your end. She said if you leave without paying the money will be docked from our wages!! When asked so what next then, just more almost aggressive you have to pay with no work or effort or appology to solve the solution their end. She was very demeaning to staff in front of customers also. A little more emotional intellegence or customer service training required for the manager i think! Oh and to top it off, went down for breakfast to be told there is none!! No notice anywhere to say they were not serving. So packed and got out of dodge..... previous stats there never a problem.