Ibis Styles Strasbourg Centre Petite France

The staff was helpful and responsive, but our room had an unpleasant smell emanating from the bathroom drain. Having the windows open helped but didn’t cure it. The staff offered to move us for the second day, but we elected to remain where we were so as not to have to repack.

The hotel was clean, the breakfast was sufficient and the location is good. We booked in for three nights in August. On arrival there was another guest asking if they could get a move to a different hotel due to the heat in the room, the male receptionist just shrugged his shoulders, said "It's a one hundred year old building, it gets hot, no refunds", though it was notable they have aircon in the reception area. We had a fan in the room which helped circulate the hot air but didn't cool you at all. The car park is not to be recommended if you have anything bigger than a Fiat 500, I have a lot of driving experience but driving our SUV up a ramp with a couple of inches to spare with no edge to the ramp, an 18" drop off with virtually no lighting was not something I want to do again. We had to leave a day early due to a family health emergency at home, when I told the female receptionist we were leaving early and explained the reason why, there was no sympathy, only a gruff "You don't get a refund" comment. The rooms are small as are the bathrooms. As stated before, no aircon which means the rooms are uncomfortably hot especially at night, lots of road noise outside makes leaving the windows open a poor option.