Hotels in Robertsau Wacken, Strasbourg

Located in Strasbourg (Robertsau), Zenao Appart'hôtels Strasbourg is within a 10-minute drive of Train Station Square and Strasbourg Cathedral. This aparthotel is 3.9 mi (6.3 km) from Strasbourg Christmas Market and 0.6 mi (1 km) from Pourtales Park.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.Continental breakfasts are available daily from 7:30 AM to 8:30 AM for a fee.Featured amenities include a 24-hour front desk, laundry facilities, and an elevator.Make yourself at home in one of the 15 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected.

I was staying in the newest building and my room was gorgeous! Very clean and had air conditioning. Would definitely recommend staying in that building if you are staying in summer. The staff was very helpful and friendly. Of course the grounds were so very beautiful and the woods are amazing. Also, being able to borrow bicycles was a very nice touch. Would recommend 100%

I just checked out of this hotel today. I loved everything about the hotel from the moment I walked in. The staff is exceptionally friendly and helpful. We had to park offsite, several blocks away, but they will transfer your luggage to and from the hotel. We had two rooms at the hotel, and we stayed in a family area that had a door off the hallway to both of our rooms. This is perfect if you have need to but your kids in one room and you/spouse in the other. The queen size rooms are not huge, but I found the room to be laid out very well. It really didn’t bother me at all that they are smaller than some of the hotels we stay at in the United States. Our rooms came with breakfast and it was wonderful. The presentation is beautiful. When you walk in it is a buffet but you can also order off the menu I suggest ordering the French toast. One of the best things about this hotel is air conditioning !!!! I can’t express enough how important it is when it is 95 degrees Fahrenheit outside. The air conditioner did not keep the room at a cool, 71 to 72° but very close. I hope to return to Strasbourg in the future, and I certainly will stay at Maison Rouge again.

No service at all. The reception is only available till 7 pm. So if you arrive 30 min later there is nobody to acomodate you not even by telephone. We booked the hotel exclusively for the underground parking but as there is nobody at the desk you cannot enter the parking either. The streets around the appart hotel al full of cars and there is no spot early in the evening. It is also difficult to locate the entrance of the hotel. We had to ask the neighbors as it is an entry for the apartment complex and another entry around the corner for the hotel. Via de email at 18.59 hr you get a message that they leave a credit-card form key for you in a locker that you have to localise inside of the lobby. An old person will not be able to follow these instructions. We found the key but did not enter the room as we first wanted to get the car parked. But as the hotel parking is only open with a remote control you cannot enter if no one is there. The neighbors are nice and let you in, but Néméa parking is blocked by a barrier and you cannot get in. Inside the garage are warnings not to park elsewhere or you are transpassing. So we got so stressed that we decided to leave and book elsewhere last second. It was 20.30 hrs in the meantime and bookings via booking.com did not get through. We had to book in situ. All with all a lot of stress. The people from Néméa were not apologetic that nobody answers the phone after 19.00 hrs not even at 19.30 hr, when we called. You cannot arrange for a parking spot only on the arrival day upon arrival. They do not tell you this nor that it costs you 50 euro extra as deposit that you hope to get back. Either ways, Néméa is not willing to reimburse us. We will definitely never book with them again. And if you come by car, unless you can arrive prior to 18 hr (so that you can be sure you can arrange the parking) avoid this place as well. The area is not safe to leave a heavily loaded expensive car on the streets. Safety first! Booking.com censors this review this is why we place it here❗❗❗

We had the Christopher Lloyd room! Other than that, location directly on the road from RR station (walkable) to Cathedral. With AC and sound insulated windows, very quiet. In room coffee a plus. Lobby coffee and filtered water a plus. Staff helpful with questions. Bkfst buffet more than adequate.

This hotel locates in front of the train station and near to be Petite Village so nothing to complain about this strategic location. The hotel looks very artistic and clean. The staffs are also very friendly and supportive.

The front desk staff is very friendly and will give you a map of the town. If you drive there, someone will help you park your car. The small town itself is not big, so it's very close to the attractions.

My sister and I had a wonderful time staying at this hotel. It is very clean, modern, and well located. It's close to the train station and Petite France. Our room was very quiet although it is facing the busy streets with restaurants and shops outside. The AC in the room and hot water in the shower work really well. A kettle with cups, tea bags, coffee packets, and creamer are provided in our room. This is great as we could enjoy a cup of hot tea in our room after a long day of sightseeing. The hotel staffs are professional and friendly.

We recently stayed for 2 nights as a family of 4 with 2 young children (4 and 5). Booking was seamless and easy bar some confusion over whether breakfast was or wasn't included. The hotel is in a phenomenal location in Petite France, however bear in mind as it is on a pedestrianized street there is very limited parking at the property. This isn't an issue as there is a public garage close by and the hotel has a subsidized rate of €18.50/night. The building itself is beautiful and historic with plenty of period detail. The rooms are old but well equipped and clean and they have character(wooden floors/beams etc.) Ours was a family room so there was a set of bunks which the children really loved. The added benefit of a Nespresso machine also went down well with the caffeine addict parents. The bathroom was huge with a great shower. There were plenty of towels provided and the hotel toiletries were of decent quality. There were only small niggles within a great overall stay. Namely a lack of seating and supplies at breakfast on both mornings and also our room wasn't cleaned even though we had requested it and we had been out for 6 hours. Overall would recommend and stay again.

The hotel room is very large, the design must be beautiful, and the breakfast is also very delicious. It's a typical American breakfast. It's very good to have a menu to order according to your taste. The house has a sofa. It's very considerate to have a waiter come to the room to open the sofa and put it on. Beautiful surroundings of the hotel