The Welcombe Hotel, BW Premier Collection

Spa and Leisure Facilities: The spa facilities are highly praised, featuring a wonderful pool, sauna, and gym. Guests appreciated the little outdoor spa pool and found the leisure offerings refreshing and well-maintained.(based on 3 reviews)

This hotel is beautiful in a perfect setting, very close to Stratford-upon-Avon. The only negative points are around meal times. Breakfast supplies need better management or a dining room manager. Items were often running very low t9 depleted, and manu guests had to keep asking for the missing items. Secondly, wedding parties / guests pass through one of breakfast rooms to reach the wedding ceremony room. Guests were being ushered in to the breakfast room where hotel guests were still finishing up there breakfast. This room should be kept separate and hotel guests given space and time to enjoy their breakfast. We moved in to the bar area but that was worse, as people piled in before 11am for drinks! If the bar is going to be open then ushered wedding guests in to one area rather than disrupting guests staying at the hotel. We felt very uncomfortable and as though we were intruding on them. The other point I would like to make is about the lady who announces the wedding info should be more courteous to staff. I heard an abrupt command for an item to be moved .. this is rude and unacceptable, especially in front of guests or anyone, for that matter, let alone embarrassing for the member of staff involved. All the staff were lovely, I just think they would benefit from some training or guidance on running a well organised breakfast room. Dinner was fabulous, just a little disorganised and slow at times. Needs to be a bit more attentive The Spa and pools are wonderful. Overall, we had a most wonderful stay and our room was excellent! I would definitely go back again.. just employ some more staff,, seasonal if need be.

Was very disappointed in the room, considering it is 4* the rooms are very basic and dated, bed was hard, cold tap was warm, so couldn’t drink, no phone to call reception and no complimentary water in the room, so had to go down to reception at 6.30am and ask for a jug of water so I could have a drink, Shower was broken and was squirting water out everywhere and also burnt my stomach. The hotel is old but is very beautiful and one of the reasons for booking it, just a shame the room was so poorly maintained. Spa was lovely but a shame the jacuzzi and foot spas were out of order. The breakfast was great, with a good choice of fresh and cooked food.