Guest User
December 19, 2024
As a frequent business and vacation traveler, I was incredibly excited to visit the Marriott Hutchinson Island property during Thanksgiving break. Absolute mistake! While the property website notes "Fully Renovated" this is not the case. The area around our room was an active construction site with work ongoing throughout our stay. Most of the amenities listed on the website were not available - no beach shuttle (it's not a short walk), no watersport rentals, no marina or fishing access, no poolside food and beverage service (Latitude), no tiki bar, not even towel service at the pool (no pool staff during our Saturday-Wednesday stay). I have never rented a car while staying at a resort, as it is typically unnecessary - we ended up renting a car and spending most of our time off of the property. The room was wonderful, but it was not our plan to spend our entire vacation in our room. The staff was amazing, which is the reason for the two star review, otherwise this would have been one star. The golf course was fine, typical executive golf course with friendly helpful staff. After staying at several other Marriott properties this year (La Concha and the Honeyrose Montreal are highly recommended!) this was an incredible disappointment. I contacted Marriott Bonvoy to share my concerns instead of posting a negative review, but received no response which is actually more disappointing. Clearly, Marriott has abandoned pride in its brand. NOT recommended.