Hotels near Spielplatz Walpenreute, Stuttgart

I had booked 4 nights in this hotel since my daughter was in the hospital in Stuttgart. At the booking I had to pay the full amount including breakfast and deep garage parking in advance. Fortunately, my daughter was fired back from the hospital after the second day and we could go home. When I came to talk about the return of overpaid nights when checking out, the staff asked me to write a message with the concern to the boss, he would then forward it. Two weeks later, I had no repayment or feedback. I sent a news on the Internet portal to the hotel with a deadline for feedback. The deadline is over, feedback and refund error. If a hotel thinks it must retain money for a rebooking, I expect at least a feedback. The desire of a client to just stand out and use an emergency situation to maximize profits is not possible. I'll probably give the case to my lawyer. The conduct of the management of this hotel is limited to fraudulent behaviour. I learn from that I will not pay any more in such a cheap hotel in advance and I would rather spend a few more euros on a famous hotel. To all others who want to stay in Stuttgart: Finger away from the Hotel Sautter, if something unforeseen comes, you will be cut off there!

It was the most traumatizing stay I ever had! The receptionst lied to me about being able to stay the next day even it was booked out on booking. She said they still have rooms and it’s still enough time to pay the next stay. I trusted her words! At 11 am when I was still asleep suddenly the housekeeping aggressively knocked on my door even the don’t disturb sign were out. They yelled in front of my door telling me I have to leave immediately!! I quickly put on some Clothes and told them that I already extended my stay. Of course I thought this incompetent receptionist blocked my room when she guaranteed me my room for the next day?! But instead those cleaners said it’s not possible to stay bc they are fully booked!! I first still thought it must be a misunderstanding, telling them what the receptionist told me the other day. She than even showed up herself. But instead of being apologetic she showed a total different face and even threatened me in an bossy tone that I have to leave by 12 pm which were in 40 min (!!) otherwise they would call the police!! 😳🤷‍♀️ I was SO shocked and disappointed but her super f*ed up behavior. I already extended the room on booking for another five nights (!!) bc she were so nice before! Everything were paid in advance!! I felt so fooled & trapped. I got only 40 min left to shower, dye my hair and to pack all my stuff!! When I just got out the shower like 20 min later and still in time (!) it started knocking on my door again. I was like wth 🤦‍♀️ When I opened the door in a towel, I couldn’t believe my eyes : IT WAS THE POLICE! like why? for what reason?? I totally didn’t get it! I was the one who got crazily trapped and degraded as never before and they are doing this to me? like why?? I calmly explained the officers what happened and Im pretty sure they themselves were thinking like what the hell are we even doing here.. I also told them that, of course I won’t return after everything what just happened and that I except to get a refund. The receptionist agreed. I promised to be out at 12 if they would let me go now to keep packing. The police left. I was never as stressed as I was in that moment! I even offered the staff some chocolate the day before..I really couldn’t believe this all just happened.. Bc I was rushing everything like crazy, I didn’t pack things properly as I normally do, so it was a challenge to close my suitcase. When it turned 12 p I was panicking like never before! I couldn’t close my suitcase.. It turned 1 after 12 and the terror immediately started again, knocking on my door/ yelling.. I just kept focusing on my suitcase. At 2 after 12 I finally got it. I went down to the front desk and were expecting my invoice and the refund as discussed before with the police. BUT, the same narc receptionist suddenly acted like she never told me so and refused to give me my money back. They obviously tried EVERYTHING to provoke and punish me for .. what exactly..? 🤷‍♀️ I asked for the manager. He called

Das schlechteste und mieseste Hotel in dem ich je war!!!! Gebucht direkt über die Homepage. Und damit fing es auch schon an!!!! Nach der Buchung bekam ich KEINE Bestätigung via Mail zugeschickt. Erst nach 2 maliger Aufforderung an die angeführte E-Mail Adresse. Angekommen im Hotel wurde uns mitgeteilt, dass es kein warmes Wasser gibt aufgrund diverser Probleme. Das Schwesternhotel wurde uns angeboten, jedoch waren wir schon den ganzen Tag unterwegs und erschöpft und wollten einfach nur auf unser Zimmer. Das Schwesternhotel wäre ca. 30 Minuten weiter entfernt gewesen. Habe dann das Wasser getestet, es war kalt/lauwarm. Zum schnell abduschen für uns ok, allerdings nicht für den vollen Preis. Die Rezeptionistin bot an 1 Frühstück gratis, ich stimmte nicht zu und wollte den Chef sprechen. Der wäre nicht da und auch nicht verfügbar. Ich hätte sonst bis 18:00 Zeit dann verfällt die Reservierung oder ich soll mir halt ein anderes Hotel suchen!!! Wahnsinn das ganze und sowas von unfreundlich! Dann ging sie mit dem handy für einige Minuten weg. Nach langem hier und her einigten wir uns auf minus 50% auf die 2. Nacht. War ok für mich. Dann ging die Diskussion aber weiter. Die Rezeptionistin hatte keinerlei Informationen über meine Buchung bzw Preis für 2 Nächte und wollte mir dann einen höheren Preis das Frühstück nochmal extra dazu rechnen!!! Irre war das und einfach nur eine Frechhheit!!! Zeigte ihr dann meine Bestätigung der Buchung für 2 Nächte inkl. Frühstück. Aber rechnen konnte sie trotzdem nicht! Das Frühstück war ok, mehr nicht. Brot teilweise vom Vortag, Joghurt mit eingetrockneten Rändern! Sonst kaum Auswahl und sehr überschaubar. KEIN Safe im Zimmer!!! Auch darauf hatte die Rezeptionistin keine Antwort! Zimmer war sehr spartanisch eingerichtet. Bad mit Dusche und vertrecktem Duschvorhang! Alles in Allem: furchtbarer Aufenthalt! Dringend davon abgeraten!!!

The hotel has had some recent renovations but unfortunately they used direct stick carpet which made the floor very hard. It's fairly close to everything, local train will take you into the town center, approximately 15 minutes. The room was a reasonable size and the bed comfortable. Bathroom was OK but the shower was small. It was unusual to find that the bar and restaurant were both closed . However, close by there is a supermarket where you can buy just about anything. There are also many local restaurants withing walking distance. The gentleman on the afternoon shift was extremely helpful with directions and suggestions. Another positive note, is that the hotel is walking distance to the Porsche Museum, which is a must see.

The Ruby Hanna hotel is in a great location close to many restaurants and shops, convenient to the train stations and near several taxi stands. The room was bigger than we expected and had a practical layout with a nice sized closet (which actually had room for a suitcase!) a shelf and hooks for coats, bags etc. The bed was comfortable and located as far away from the door/hallway as possible which meant it was quiet. Despite our stay coinciding with the first weekend of the Euros, and the hotel being quite busy, once we were in our room, we did not hear other guests. A nice touch was the Nespresso machine in the room for a quick coffee in the morning. The hotel bar is beautiful and spacious. We enjoyed sampling several cocktails from their extensive cocktail menu and chatting with the staff and other guests. The breakfast was in the bar area, but we did not try it. (There are coffee shops and bakeries very close by if you want other breakfast options.) The hotel and bar staff were all very friendly and fun and definitely added to our experience. Overall, a great stay and we will definitely be back!

Family-run hotel, exotic style, strange style, all wooden boards are surrounded by design, a little psychological pressure to stay at night 😅 The room is very clean and hygienic, there is no smell, bright and spacious after getting up early, it feels good, there are small tables and chairs on the balcony, and there are drying racks on the wall. Downstairs is the restaurant and bar, breakfast in the restaurant, typical stew breakfast, fresh and delicious, the restaurant is very beautiful, the front desk is also old-fashioned, the service staff is very kind. Parking is available in the front yard and the garage behind. Confiscate parking fees. Not far from the door is the rail car, which is convenient for transportation. Because it is a transit stop, I did not go around, it is said to be very convenient. Someone is a Turk area, but I like it very much and it is not unsafe. The hotel is full and many older white customers are. Will come later, carefully experience the restaurant and bar

On arrival at reception I was welcomed by a delightful gentlemen called Marcus. He was extremely helpful and spoke excellent English (a great help as my German consists of counting to 10, please and thank you) I had booked two rooms for one night. Both rooms were clean and nicely laid out. Although the hotel is located right by a train line of some sort, we couldn’t hear any of the outside noise and several trains passed during the time we were there. The selection of items on offer in the morning was amazing. We would certainly be very happy to stay here again.

The hotel is old, the location is very biased, there is no business around. We stayed on Sunday, there was no place to eat around, we walked to the place 2 km away to get some food. Breakfast is simple, single, has not changed, there are many small bugs on the jam, very disgusting, not afraid to eat, but also 14 euros. The room is not big, there is no air conditioning, and at the end of July, it is hot. No car is not recommended to live here.

This is the best location for an exhibition venue or for use as a business hotel. The facilities and services were top-notch for business use, but as a Japanese person, it would have been great if there was a bathtub. (As for the shower booth, it would have been nice to be able to choose the spray pattern from the head.)

The entire team os staff from front desk,Bar & breakfast team was very friendly.The room cleaning staff was excellent they did a excellent job.Also the only food the serve in the evening was pizza they where very good.