Hotels near Wald am Westbahnhof, Stuttgart

I do not normally advise others to completely avoid a hotel, but in this instance I do. I was disgusted by the quality of the product and standard of customer service at Motel One Stuttgart-Mitte. To begin, my welcome to the hotel was a tea and coffee machine roped off and taped up (pics attached). What a horrible way to, in the first moment of arrival, make your ‘guests’ feel unwelcome and disrespected. It is common practice at hotels all around the world to offer tea and coffee facilities in the room. If not offered in the guest rooms, hotels/hostels/motels etc offer these facilities in the common areas of the hotel (Hub by Premier Inn for instance). When I asked about this upon check in I was informed “you can pay” and collect tea from the bar. Whilst styling itself as a ‘budget hotel’ this accomodation cost over €80 per night, for that price I expect tea and coffee to be included…..as it is at a €30 hostel down the road. How dare you price gouge your guests in this manner. I asked to speak to the hotel manager (who it later turned out was not the hotel manager as he was apparently in Frankfurt). She reiterated that accessing the tea and coffee machine was “not allowed” however I may request boiling water from the bar….I accepted this solution. That night I requested a cup of boiling water and was met with a strange look and questions, I was forced to explain that the hotel manager said I could have boiling water. As I waited I got a tea bag from the tea/coffee station which was met with absolute horror by the reception staff who berated me and told me off for taking the tea bag. So as it turned out I was allowed boiling water but not a tea bag….how petty can you be? What an appalling way to treat ‘guests.’ I would have been happy to pay the 5-10 cents for the tea bag as it appears motel one count every last cent. Not to worry I had a spare tea bag in my bag….that’s an extra 10 cents for the motel one brand. Another example of the complete disregard and disrespect shown to the needs of their guests can be seen through their refusal to turn the air conditioning on!!!!! As has been remarked on by other guests on this forum. It is summer in Germany, the 2 days of my stay were above 25 and with the sun glaring in the room the room itself was above 35, as such, I had 2 wrestles, sleepless nights which affected my time in this wonderful city. When I asked about the air conditioning it was made clear that it WOULD NOT be turned on. I asked what I should do, I was told to open the window. Open the window to music, partying, car noise, car horns, airplanes, trains….and worst of all the construction work by the hotel itself….the hotel I am PAYING to stay in!!….all of which can be heard throughout the day and night. At this point I realised that all motel one care about is how much money they can make out of each guest….why pay for the electricity of the air conditioning system when the guests can have an uncomfortable and disruptive sleep….the comf

Due to the pandemic we had to cancel other New Year's Eve plans and chose to stay a bit closer to home. This was an excellent choice! Unfortunately I can't attest to the salon, spa, or pool (all are off our to-do list until Germany's numbers are down), but everything else about this hotel was amazing. Everyone spoke excellent English, were very accommodating, and the restaurant requires a review all its' own (magnificent!!). If we had to find anything that didn't deserve a five-star rating, it would be the streaming service (lost Netflix connection frequently), however, everything else at this hotel made up for that. You couldn't ask for a better location; it's across the street from the Hauptbahnhof, and one block away from more shopping than you can do in a day! Every hotel in the world should offer an ”Olaf”! Olaf is the most outstanding of this hotel's very service-oriented staff; he is everywhere you need him to be right when you need him there!! If we owned a hotel chain, we would be trying to hire him away from the Graf Zeppelin - he's that good!! This hotel also has an elegant cigar bar. Although I'm not into cigars, it's so elegant that I did not mind accompanying my husband there. My husband's exact words were ”this place has the very best cigars I've ever tried, and an exquisite class of whiskey!” And thanks to Olaf, our preferred table was reserved in the restaurant and in the cigar bar every evening; We will definitely return to this hotel! Oh, I forgot to mention.......we've traveled a lot and have been in a lot of hotels; this was the first that offered a WALK-IN closet with ample storage storage! The two sinks in the bathroom, both a tub AND a shower were also a plus....comforts of home! (We were in a junior suite)

Pros- Funky hotel in a central location. You can walk to the city center. Very close to U6 tram which goes directly to the airport. Stay at room 520 for for nights. The room was spacious with bright lights. The bed was big and comfy. The staff is young and energetic. Cons - breakfast lack varieties. Send message to staff via tablet/ipad provided in the room but no response. The fridge was not working.

I had a one night stay at this property and it was a mix bag.  Some highlights  - staff in general were friendly  - accessibility to the hotel is good - via public transportation and if you have your own car, there is street parking available and in the shopping centre.  Parking in the hotel's garage is on the expensive side of 17.50€ per night - rooms were spacious and clean - water pressure and temperature was good Some improvement points - bathroom size was on the small side, also found that the location of the towel cabinet in the bathroom to be quite dangerous/harzadous as it's placed within a small space area opposite the toilet bowl which if not careful you can potentially hit your head while getting up at the corner of the cabinet - zero recognition or care as a HHonors elite.  This has to be one of the first property in Germany or anywhere that matters, not offered any complimentary bottle of water in the room.  When I went to request for this after check-in at the reception, they initially was happy to bring me one, but later informed that I had to pay for it as I had the points as the option.  I find this pretty sad as it does not even cost €1 for a bottle. - again like a lot of other properties, no minibar in the room and the temperature control in the room was not the best when wanting to cool down the room. The only reason I would return to this property is because of the location, but if I had a car, I would most probably stay back at the Hilton Garden Inn Neckkerpark property which I had much better experience. 

They have been here occasionally in recent years. Under new name has not changed so much. The reservation works perfectly as always. If no major events are taking place in the area, cheap prices and offers are available. The car route to the deep garage is good, but then you need to find the right outlet in the huge deep garage of the shopping centre. The hotel is not central in Stuttgart, but in the foretown, the connection with the S-Bahn (5-10 min walking distance) is also good in the evening. Reception and check-in quickly, polite, uncomplicated. Rooms and bathrooms are clean, and functional, but no luxury. Some rooms on the main street can be quite loud at open windows. On the other hand, you can sleep very quiet. In summer it can also warm in the rooms depending on location and sunlight. The breakfast buffet was always very good, at the moment the choice is significantly restricted by the health situation, but the quality is still acceptable. Whoever is aware of the situation, for whom stay here is worth its price.

Very clean beautiful rooms. The staff is very nice. Unfortunately, the sauna is very small

Cooles Konzept mit dem Self Check in alles sehr einfach und unkompliziert schöne Ausstattung hat mir im großen und ganzen sehr gut gefallen würde wieder kommen

This place is perfect—the staff operates as one team, and they are unfailingly professional and friendly. Everyone who works there is kind, helpful, and efficient. I came in after having traveled several hours, and was greeted warmly. I was in my room very quickly. The room itself was spacious and well-laid out—plenty of closet space for weeks’ worth of business clothing and the floor plan gave me space to feel comfortable. It was very quiet and I felt very secure. I used IHG rewards for the breakfast amenity, and so glad I did! The offerings were great (I have dietary restrictions,) and the staff was truly beyond compare. Heated cup stands next to the coffee makers are examples of the details that made it all so pleasant. The location adjacent to the train stop was wonderful for heading into downtown, and even during the train strike, the buses made it fairly easy to get where I wanted to go when I didn’t feel like driving. The adjacent parking structure was great, too—warm, dry, and secure. I find myself hoping to go back to Stuttgart so I can visit the Holiday Inn again!

The hotel has had some recent renovations but unfortunately they used direct stick carpet which made the floor very hard. It's fairly close to everything, local train will take you into the town center, approximately 15 minutes. The room was a reasonable size and the bed comfortable. Bathroom was OK but the shower was small. It was unusual to find that the bar and restaurant were both closed . However, close by there is a supermarket where you can buy just about anything. There are also many local restaurants withing walking distance. The gentleman on the afternoon shift was extremely helpful with directions and suggestions. Another positive note, is that the hotel is walking distance to the Porsche Museum, which is a must see.

The hotel is located on the edge of a residential area on a driven street. It is located part of a larger business house. Personal is very friendly. Breakfast is very good, the room is clean and attractively furnished. Unfortunately, there are only hangs and no gardens so that early morning sunlight is only when one of the ~6m remote office workers in the same building can look into the room. The sound isolation of the walls is good, the room door unfortunately leaves quite a lot through. Bad when it uses from 6 incisive clips in the morning. Summary: Please for early business travelers.