amanda demay
August 24, 2022
Made reservation morning of and paid in full. A few hours after making reservation I needed to cancel it due to my father being hospitalized. They wouldn't cancel it nor refund me my 187 dollars but the hotel said that the agency is supposed to refund me 1 night at least since we didn't stay or check-in there. However I haven't heard anything about getting my money back. So I lost out on almost 200 dollars. Wouldn't recommend booking with them also I'd read the reviews on Google not here bc this hotel has 1 stars on Google and terrible reviews !