Jl. Dr. Djunjunan No.162, Sukagalih, Kec. Sukajadi, Sukagalih, Sukajadi, Bandung City, West Java, 40162, IndonesiaView Hotel Details
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Aston Pasteur Guest Reviews
4.4/5
Very Good
173 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(173)
Positive reviews(168)
Reviews with photos/video(47)
Awesome stay(49)
Great service(44)
Delicious breakfast(43)
Great location(23)
Too noisy(7)
Comfortable bed(6)
Many amenities(6)
Perfect for business trips(5)
Negative reviews(5)
Fauzi rambe
Superior Room
Stayed in Jan 2025
Business travelers
13 review
5.0/5
Outstanding
Posted on Jan 26, 2025
I love the food, good price and near to city downtown
Willy Salim
Family Room
Stayed in Jan 2025
Family
27 review
5.0/5
Outstanding
Posted on Jan 18, 2025
As always.. a great place for family to stay
Guest User
Family Room
Stayed in Sep 2024
Travel with friends
10 review
4.5/5
Great
Posted on Sep 30, 2024
stayed here for 2 nights. hotel breakfast was tasty with a lot of spread. staff very friendly!
Erick Huang
Family Room
Stayed in Oct 2024
Business travelers
55 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Good location. Price is ok. Clean. Will come again. Thanks.
Man v.1
Family Suite
Stayed in Feb 2025
Family
18 review
3.7/5
Posted on Feb 11, 2025
The hotel seems a little bit dated but the breakfast is very good. It has different menus everyday.
Response from Property: Dear Guest,Warmest greetings from the Aston Pasteur Hotel.Thank you for sharing your feedback with us. Please accept our sincerest apologies for the disappointment you experienced during your recent stay.We deeply regret that we did not meet your expectations and assure you that this is not the standard we strive for. Your concerns regarding the unpleasant experience you had, have been noted and shared with the relevant teams to ensure immediate improvements.Your satisfaction is very important to us, and we would like the opportunity to make it right. Please feel free to contact us directly so we can address this further.Once again, we are truly sorry for any inconvenience caused and hope you will allow us to welcome you back in the future for a much better experience.Warm regards,RennieGeneral Manager
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SSMD
Family Room
Stayed in Jul 2024
Family
4 review
4.5/5
Great
Posted on Sep 10, 2024
Super happy with the room. Spacious. Bed and pillow were comfortable. Toilet was simple and clean. A lot of counter space to put our stuff in the room. Great selection of tv channels with options of different language subtitles. Staffs were excellent and helpful. Very happy with their breakfast buffet. Great selection and half of it changes everyday. Check in took longer time because our room wasnt ready. But they have some refreshments prepared at the lobby. And also you can surf internet at the lobby with their computer. It was a gamble to book 4 nights straight, but it paid off. Totally satisfied and would repeat this hotel in a heart beat. And they have atm just right outside the hotel entrance. The downside of this hotel I would say is the location of their swimming pool which is too near and visible to their cafe/restaurant. And the road infront of the hotel was always busy and at pick time, traffic jam.
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6/10
Guest User
Superior Room
Stayed in Aug 2024
Family
8 review
4.2/5
Very Good
Posted on Aug 13, 2024
Nice hotel located at the main road.. a bit noisy due to the heavy traffic. Good breakfast & staff as well.
Guest User
Superior Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Good services
Guest User
Family Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Jan 30, 2025
Aston Hotel Pasteur is recomended Hotel with a good service, clean hotel, delicious breakfast and family friendly
TALAL
Superior Room
Stayed in Jan 2025
Solo travelers
65 review
4.5/5
Great
Posted on Jan 25, 2025
The hotel has good location.Good views. Furthermore good service and security,The room clean tidy and comfortable bed, Good breakfast varying for options tastes, the staff friendly.
Hadi Harjadinata
Superior Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Had a great experience staying here. The location is great, indomaret fresh is next to the hotel and it really helps (avoid buy mineral water in the refrigerator in the room), parking area is sufficient. We requested baby chair & baby crib and they provided adequately without additional charge
BUUT
I know this is weekend so full occupancy is expected but man, the queue for elevator took really long time (might the time to upgrade your elevator Aston!
We got room with connecting door and the room beside us is so NOISY!
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Baliem
Executive Deluxe Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 5, 2024
My second time stay here and the last one I was upgraded to executive ( more spacious room ) .. thank somuch for the services
Titi Treja
Superior Room
Stayed in Nov 2024
Family
4 review
3.7/5
Posted on Jan 1, 2025
Hope they can supply more mineral water since itβs the standard with other hotels!
The restaurants team was very helpful and thanks to them so much πππΌ
Response from Property: Dear Ms. Titi Treja,Warmest greetings from the Aston Pasteur Hotel.Thank you for sharing your feedback with us. Please accept our sincerest apologies for the disappointment you experienced during your recent stay.We deeply regret that we did not meet your expectations and assure you that this is not the standard we strive for. Your concerns have been noted and shared with the relevant teams to ensure immediate improvements.Your satisfaction is very important to us, and we would like the opportunity to make it right. Please feel free to contact us directly so we can address this further.Once again, we are truly sorry for any inconvenience caused and hope you will allow us to welcome you back in the future for a much better experience.Regards,RennieGeneral Manager
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yee siin
Superior Room
Stayed in May 2024
Family
150 review
4.2/5
Very Good
Posted on Jun 20, 2024
The room was spacious and staff was very helpful to assist us with our luggage.
Guest User
Superior Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Had a pleasant stay there. Service was superb especially by crews at breakfast. The breakfast spread was 1 of the best I had in West Imdonesia. Location is on a busy road and was a bit noisy but we were not too bothered as everything else were great.