Latest Hotels Reviews for Sukajadi

Ibis Bandung Pasteur
4.1/548 Reviews
Stayed at this hotel for its proximity since the other Accor hotels nearby were fully booked. Sadly, this was a wrong decision. Ibis is part of Accor hotels should have a clear standard and proper QC (for service and most important cleanliness) in which a total absence at this property. Accor puts effort to have guests becoming their ALL members, but this hotel does not really understand what kind of value to be delivered to members including their top tiers. Got checked in and was given a flooring-mop look alike towels with dark stains all over surface. Not a single guest would deserve to get this kind of towel. Those defected towels should have been scrapped away already. When asked for replacement - yes they do have towels in good condition. Question is WHY put those dirty defect ones? Front office was barely recognize loyalty membership, not even offering a late check out. When asked, a male FO staff (Ag***) replied and asked if I had reservation. How ridiculous? Not to mention, their Assistant FO Manager (D**) who was standing there, pretended to hear nothing instead of stepping in his staffs. Completely shows no leadership. For members or any guest who expect an international standard and cleanliness, STAY AWAY from this hotel. Hope this helps.

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