Swiss Avenue Hotel

Swiss Avenue Hotel Reviews

Swiss Avenue Hotel

1A, Jalan Pahlawan, Sungai Petani, MalaysiaView Hotel Details
Swiss Avenue Hotel
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Swiss Avenue Hotel Guest Reviews

4.3/5
Very Good
132 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(132)
Positive reviews(129)
Reviews with photos/video(50)
Awesome stay(53)
Awesome rooms(31)
Great swimming pool(27)
Great service(20)
Large rooms(12)
Tasty food(7)
Great location(4)
Negative reviews(3)
Fairuz Ramli
Deluxe King Room
Stayed in Jun 2024
Business travelers
23 review
4.2/5
Very Good
Posted on Jun 29, 2024
Spacious room, good gym equipment. Location a bit far from eateries. Breakfast was good, very delicious char kuetiau. Will definitely come here again in the future
Response from Property: Thank you for your positive feedback! Itā€™s our pleasure to provide the best possible service to our guests. We look forward to the next time weā€™re able to serve you again. Have a wonderful day!
khod kody
Superior Triple Room
Stayed in May 2024
Family
3 review
4.0/5
Very Good
Posted on May 6, 2024
Really enjoyed with my kiddos... Overall satisfied, registration is smooth, all facilities is clean and good... Strategic location, easy to find food..Will repeat again.
Response from Property: Thank you for your positive feedback! Itā€™s our pleasure to provide the best possible service to our guests.We look forward to the next time weā€™re able to serve you again. Have a wonderful day!
Syafinazzzzzzzul
Superior Twin Room
Stayed in Apr 2024
Friends
2 review
5.0/5
Outstanding
Posted on May 1, 2024
I love it there! The swimming pool is sooo big so it doesnt feel crowded at all, you kinda have your own space to swim here and there. The room was clean and comfortable. I am happy with the breakfast but no saucešŸ˜‚ The receptionist were also very helpful and full of smile. I will repeat for sure! And lastly, the gym was nice.
Response from Property: Thank you for your positive feedback! Itā€™s our pleasure to provide the best possible service to our guests.We look forward to the next time weā€™re able to serve you again. Have a wonderful day!
Kamarulzaidi Zaini
Deluxe King Room
Stayed in May 2024
Business travelers
21 review
3.2/5
Posted on May 18, 2024
Nice place to stay, aircond was great, to improve on toilet's cleanliness & conditions
Response from Property: Thank you for taking the time to leave us a review. We are sorry to hear that your experience was not up to your expectations. We take all feedback seriously and appreciate your honest input. We look forward to the next time weā€™re able to serve you again. Have a wonderful day!
PutryCahaya
Executive Suite
Stayed in Apr 2024
Family
16 review
4.7/5
Amazing
Posted on Apr 18, 2024
Strategic location, the staff were very helpful, breakfast was awesome and my kids really like the swimming pool so much.
Response from Property: Thank you for your positive feedback! Itā€™s our pleasure to provide the best possible service to our guests.We look forward to the next time weā€™re able to serve you again. Have a wonderful day!
Adrien6160
Deluxe King Room
Stayed in Apr 2024
Couples
179 review
3.0/5
Posted on Apr 4, 2024
Nice place to stay with a big room and space ..have a big swimming pool and u can learn swimming in there...nice for family vacations
Response from Property: Thank you for your positive feedback! Itā€™s our pleasure to provide the best possible service to our guests.We look forward to the next time weā€™re able to serve you again. Have a wonderful day!
Muhammad Aliff Shafie
Executive Suite
Stayed in Apr 2024
Business travelers
61 review
3.7/5
Posted on Apr 21, 2024
Room decent for older hotel.. Some refurbished and bkfst ok. Overalls 3star..
Response from Property: Thank you for taking the time to leave us a review. We take all feedback seriously and appreciate your honest input. We look forward to the next time weā€™re able to serve you again. Have a wonderful day!
Rahila Abd Salam
Quadruple Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on May 21, 2024
I like this hotel.. very nice and so friendly
Response from Property: Reply from the propertyļ¼šThank you for taking the time to leave us a review. We look forward to the next time weā€™re able to serve you again. Have a wonderful day!
Sya
Junior Suite
Stayed in Feb 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Feb 27, 2024
Spacious room. Breakfast provide is so-so and there is a room for improvement. Location very near to Amanjaya Mall.
Response from Property: Thank you for taking the time to leave us a review. We take all feedback seriously and appreciate your honest input. We look forward to the next time weā€™re able to serve you again. Have a wonderful day!
Hanson94
Junior Suite
Stayed in Feb 2024
Couples
6 review
4.2/5
Very Good
Posted on Feb 25, 2024
Overall a good three star hotel and the room I got upgraded was very spacious. Room wise itā€™s good but the toilet and shower needs improvement. Should upgrade the facilities and keep the cleanliness. Breakfast was included but it was so-so.
Response from Property: Thank you for taking the time to leave us a review. We take all feedback seriously and appreciate your honest input. We look forward to the next time weā€™re able to serve you again. Have a wonderful day!
Guest User
Superior Triple Room
Stayed in Jan 2024
Family
5 review
4.5/5
Great
Posted on Jan 28, 2024
Stay here for 3 days 2 night..overall was great ..kolam besar dan cantik..staff msa check in pn baik..but not satisfied during breakfast for the 2nd time..not enough plate, spoon and fork tissue etc..gelas pn hbis baru pkl 9.25 pagi. Yg ni ok lgi kami boleh tunggu utk dpt pinggan dan sudu..yg sy rasa hotel kena improve adalah staff service semasa nk mkn..its because one of ur staff (girl )is very rude bila org tgh mkn dia boleh tutup lampu sbb dh pkl 10.00 tanpa mklum apa-2.bagi sy itu mmg xpatut..mmg waktu mkn dh hbis sekurgĀ² nya jgn buat mcm tu..sy xpernah jumpa staff hotel mcm ni...even hotelĀ² bsr di kl pn xberkira jika 5-10 mins customer lmbt..lambat pn disebabkn pinggan xde..sudu xde..kena minta dan tunggu.
Response from Property: Thank you for taking the time to leave us a review. We are sorry to hear that your experience was not up to your expectations. We take all feedback seriously and appreciate your honest input. We look forward to the next time weā€™re able to serve you again. Have a wonderful day!
Anonymous User
Superior Twin Room
Stayed in Jan 2024
Business travelers
4 review
4.5/5
Great
Posted on Jan 4, 2024
Last minute booking due to tired driving. Well maintain hotel with friendly staff. Breakfast menu too simple not much choices, but it's good they have milo served at buffet counter for toddler.
Response from Property: Thank you for taking the time to leave us a review. We take all feedback seriously and appreciate your honest input. We look forward to the next time weā€™re able to serve you again. Have a wonderful day!
Naddy Nadia Mazlan
Junior Suite
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service. Food was good and great value for money and service was attentive and efficient. Best experience ever!
Response from Property: Thank you for your positive feedback! Itā€™s our pleasure to provide the best possible service to our guests. We look forward to the next time weā€™re able to serve you again. Have a wonderful day!
Elzy Ovktafia
Deluxe King Room
Stayed in May 2024
Family
9 review
5.0/5
Outstanding
Posted on Jun 26, 2024
This is a refurbished hotel but quite ok. The breakfast is just nice. Swimming pool is huge with entertainment at evening. Room is basic but cleanliness is ok. Price is affordable.
Response from Property: Thank you for your positive feedback! Itā€™s our pleasure to provide the best possible service to our guests. We look forward to the next time weā€™re able to serve you again. Have a wonderful day!
Skyblues
Deluxe King Room
Stayed in Nov 2023
Family
1 review
3.0/5
Posted on Nov 27, 2023
The location of the hotel is quite far from the town. The breakfast food is not fully refilled. Guests who arrive late do not have time to eat. The room is not attractive because of the old decoration. The amenities are not varied.booking room with king bed but got single bed combined to become king.my son need to slept on the centre which is not comfort him.
Response from Property: Thank you for taking the time to leave us a review. We are sorry to hear that your experience was not up to your expectations. We take all feedback seriously and appreciate your honest input. We look forward to the next time weā€™re able to serve you again. Have a wonderful day!