Name: Hotel Dafam Pacific Caesar
Address: Jl. Dr. Ir. H. Soekarno No.45c, Kalijudan, Kec. Mulyorejo, Kalijudan, Mulyorejo, Surabaya, East Java, 60133, Indonesia, Jl. Dr. Ir. H. Soekarno No.45c, Kalijudan, Kec. Mulyorejo, Overseas, Indonesia
Rating: 4.6

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All reviews

Positive reviews

Reviews with photos/video

Clean and tidy

Friendly owner

Awesome rooms

Awesome stay

Great location

Convenient location

Delicious breakfast

Nice service but not much amenities, towels are old and the bathroom is damp. Great sunrise view

Good n nice staffs

Clean room

Breakfast was delicious

Dinner satay very good 

Near to Mall

The room & bathroom 're clean ,location ok, breakfast
Nice, near mall galaxy , good service .

Everything was good during the stay. Very recommended hotel. Will stay here again

All facilities are good and recommended. Love the ambience!

I was order a non smoking room, but there were cigarette stains on the bedside table. Please pay more attention to things like this. Overall, I am satisfied with the service. Thank you very much.

Hotel Dafam Pacific Caesar Surabaya is located in the North East area of ​​Surabaya, and is one of the best hotels for its class in that area. The location is very close to Galaxy Mall and also Pakuwon City Mall.

The rooms are modern, but for cleanliness it must be improved again, the car parking space is wide, but it is located outdoors.

One of 3 stars hotel within great area. Near with foodcourt, gas station, mall, it is located in the main street of Ir. Soekarno.
Its facilities are quite good either.

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24-hour front desk

Parking

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My First Impression(24 Jan 2020 - 27 Jan 2020)  Check-In Experiences,  + Rule Apply and dicipline + Standby 24 hour + Nice to Guest and Fast checkin + welcome drink standard - Card Key for room only 1 and if you need 1 more you need to put 100KIDR deposit   Building Area & Design Interior,  + Modern and Urban style + Good ambience and lighting  + Clean Feel + Nice Sofa in the lobby + Huge Parking Car - Looks like Flower Decoration in here is fake especially in 2th floor on the tables    Room Hotel,  + Clean, structure and everything looks perfect + Ambience lighting is good not too bright not too dark with easy switch setting + Got 2 free botol and other standard free items in the hotel(soap, coffee, tea, sandals)  - No sign of privacy or clean status, every room is different. - Alwys call if you want to clean the rooms - No laundry list, every room different   Breakfast Experiences & Foods,  + All the foods in here is delicious  + Foods Variations is good + Free breakfast for 2 person/room(depending on your booking)  - Clean table is slow - Replineshment Foods is slow - Need to check related pets control in Bar.. Somehow i have a chance to see Rat running away inside the Bar.    Conclusion,  I'm really enjoy stay in this hotel eventhough there is some area that need to be improve like the standardisation related the facility each room(laundry list, sign privacy, and so on), also in the restaurant must showing the improvements especially pets control and make sure all the door must be close everytime to avoid the rat come to the Bar side(1st floor) . Overall i recommended this hotel, the price also reasonable and i believe this hotel already have procedure to do. Please keep the good work and always improve to make customer happy with the right quality. 

We had stayed at this hotel in a previous visit to Surabaya and for the low cost, found it extremely well presented, clean, comfortable and more than adequate for our requirements.  This time we stopped at the hotel twice within the space of 3 weeks. Initially for 2 nights, then  later for 8 nights. At this point I will not be staying there again. We made the mistake of prepaying for the entire 10 nights upfront, and when we spoke to the staff to express our issues and seek a refund to stay elsewhere , we were refused and only offered a credit. We did pay direct to the hotel and not a third party  So on our initial 2 night stay, the room was very dirty. The floor had obviously not been properly cleaned in a long time. Hair, dust, trash and such, all over the floor. The bed linen was stained in many places,  and was infact quite grey to look at. The towels in the bathroom were the same. Grey and threadbare. On the bathroom towels, we had registered as 3 guests, but were simply refused point blank when we asked for a third towel. Apparently their rule is two towels only per room regardless.   So since we paid in advance, we were left to return for our next 8 night stay. Despite our hopes, nothing had improved this time around. Unfortunately they had gotten worse.  The room was dirty, the linen terrible and grey and the bathroom was a disgrace. A mountain of mould, and a smell of stale urine that lingered from our first foot in the door, until we left. It was so bad, we had them do two extra cleans and even purchased our own air freshener. It was quite bad.  The fan in the bathroom when turned on in unison with the light, made a noise something akin to a passenger jet taking off. Honestly, I can't see this hotel getting any better, and as I mentioned, I would never go back despite plans for any up coming visits to the city.

Okay,  I chose this hotel since this is the nearest to my home. I need a short escape since my puppy neighbor keep crying and disturbing my night sleep. Everything is okay, I asked for the quiet room and they gave me one.  Things getting worst when breakfast time. I spend the night with husband and 8 yo daughter. They asked me payment for bfast since we were three. They only allow 2 ppl for bfast. That's ok. I asked how much should I pay for my 8 yo daughter. ANd they said IDR 100k and no discount!   Later, I asked the receptionist, and they said it should be IDR 50k. Kid below 12 yo gets 50% disc.   How ridiculous restaurant staff. They dont even look at me when they said i should pay full amount for 8 yo girl

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Discover 77 reviews of Hotel Dafam Pacific Caesar, rated 4.6 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Hotel Dafam Pacific Caesar Reviews: 77 Verified Reviews Latest 2024 | Trip.com

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Hotel Dafam Pacific Caesar Reviews

Hotel Dafam Pacific Caesar

Hotel Dafam Pacific Caesar Guest Reviews