The Capital Hotel Surabaya Reviews
The Capital Hotel Surabaya
Jl. Jemursari No. 258, Surabaya, East Java, 60237, IndonesiaView Hotel Details
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The Capital Hotel Surabaya Guest Reviews
4.4/5
Very Good
11 review
Verified reviewsLocation4.5
Amenities4.5
Service4.2
Cleanliness4.3
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Positive reviews(11)
Reviews with photos/video(1)
Anonymous User
Deluxe Double Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on May 4, 2024
Everything is good here, good place (near public access), good service, room clean, and also strategic place.
Response from Property: Dear Our Valuable Customer,Warmest greetings from The Capital Hotel Surabaya, The Spirit of Jemursari...Thank you for taking your valuable time to share your experience during your stay with us. We are happy to know that you are overall impressed with our location and service, especially our cleanliness.Hope to welcome you back to Surabaya in the near future.Warm regards,ParamitaFront Office Manager
Ridoo Akbar
Deluxe Double Room
Stayed in Jul 2024
Business travelers
22 review
Outstanding
Posted on Jul 5, 2024
friendly service, 4 stars but at an affordable price. spacious room, there is a refrigerator. hot water works. The city view is really great
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Anonymous User
Deluxe Double Room
Stayed in Aug 2024
Couples
4 review
Outstanding
Posted on Aug 11, 2024
Friendly service, if there is damage it is immediately responded to and repaired. Good job
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Achmad Faruk
Deluxe Twin Room
Stayed in Jun 2024
Business travelers
26 review
Posted on Jun 25, 2024
the drinking bottle was lost when it was charged, I thought it was free because it wasn't a refill bottle πππ
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elly
Deluxe Double Room
Stayed in May 2024
Couples
4 review
Very Good
Posted on May 25, 2024
Complete tv channels
Food is quite varied
Good location..
It's just the shower that needs a little repair...
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Anonymous User
Deluxe Double Room
Stayed in Jul 2024
Business travelers
7 review
Very Good
Posted on Aug 15, 2024
The room is spacious and clean, just looks a little unkempt.
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Albert Augusta
Deluxe Twin Room
Stayed in Jun 2024
Solo travelers
4 review
Outstanding
Posted on Jun 29, 2024
Nice rooms and friendly and fast service
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Anneke
Deluxe Double Room
Stayed in Jul 2024
Family
5 review
Amazing
Posted on Jul 8, 2024
Improved further...
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Guest User
Stayed in Jul 2024
Other
0 review
Outstanding
Posted on Jul 14, 2024
The room was clean, and comfortables towels was clean . Good service, the pillow and bed was good. The food have a good flavour. The service very helpful and kind. food variations can be added Ms deby very helpfull So everything was good. And i had a good experient to stay in here
Guest User
Stayed in Jul 2024
Other
0 review
Outstanding
Posted on Jul 9, 2024
The hotel staff are so friendly and helpful and Ms Debby are so friendly. The hotel lobby are so lovely and smell so nice. The food is so amazing and fantastic. we would like to come again in the future. The traditional food were nice and we were the first ever time to taste all the food. otherwise all was very nice!
Guest User
Stayed in Jul 2024
Other
0 review
Outstanding
Posted on Jul 1, 2024
Iβve felt happy and enjoy the experience, foods, rooms, and the restaurant. Mrs. Debi and All crews are very cheerful, kind, and treated people very Well. The experience also very calm enjoy the view, people, and etc. The foods are really delicious at the resto the view also good