JW Marriott Hotel Surabaya Reviews

Nice hotel. Overall experience is great! Check in was fast Room well maintained and clean. Very luxurious pool available but to bad on the day we stayed they have birthday event next to the swimming pool so very noisy and not comfortable. A great place for business or leisure stay as the hotel in the city center of Surabaya next to big Shopping Mall International style breakfast offers plenty of food selection. Chef are well trained. Indonesian specialties are a must try Room cleaner staff and the door man very helpful and well trained I would highly recommend this hotel if your visiting Surabaya Indonesia

Everything is just superb. Very lovely, the amenities are well and I feel very relaxed and satisfied stay at this hotel. Definitely will come back

Unforgetable. Full with new experience and happiness.

Nice Hotel

Had the most wonderful stay at JW Marriot! Though dated, the hotel's upkeep and cleanliness was impeccable; most outstanding of all was the professional yet friendly service throughout our stay. From the doorman and security personnel to the cleaners and waiters, everyone had big smiles on their faces, radiating genuine kindness :) We were served by Deny and Wachid during breakfast, who gave us valuable info about Surabaya and it's sights + cuisines. Will 100% recommend staying at JW Marriot!

The room we had was spacious and clean for the most part (tiny cleaning issue that was sorted immediately). The pool area is beautiful, could do with more umbrellas. Breakfast was a little on the disappointing end with the exception of the amazing Deny. I had my first taste of Kunyit asam because Deny insisted😋😋😋😋😋refreshing!!!!!!! Service from the general staff is excellent.

Rekomen hotel surabaya, strategis, bagus hotelnya, booking di trip ya, bisa dpt promo mrnarik

It's always happy to be back Vina is doing a really good job to keep the room tidy

Great and Cosy room, great buffet breakfast too

Lokasi hotel dan keramahtamahan sangat baik, dan all the breakfast menus are amazing and superb. The only thing when I book for three member of family, the staff may forget to provide three towels and all the bath room items and the bottle water, pillow should also for three. I felt that I need to contact the house keeping staff over and over.

The hotel is very nice. It is located in the downtown of Surabaya. Security measures and hotel service also wonderful!

Nice stay,,bs jalan kaki ke TP deket bgt..fasilitas oke.. kids clubnya lucu

One of the nicer hotel in surabaya. Located in the central business district, there is a big mall nearby and places to hangout.

A very good place to stay