Name: Amaris Hotel Embong Malang - Surabaya
Address: Jl. Kedung Doro No.1-3, Kedungdoro, Kec. Tegalsari, Surabaya, East Java, 60261, Indonesia, Jl. Kedung Doro No.1-3, Kedungdoro, Kec. Tegalsari, Overseas, Indonesia
Rating: 4.3

Amaris Hotel Embong Malang - Surabaya Reviews

All reviews

Positive reviews

Reviews with photos/video

Awesome stay

Great service

Great location

Convenient location

Negative reviews

Room size abit small, breakfast choice not much, but location is close to shopping area.

Proses chek in wasted time, resepsionist didnt explain for breakfast start 6 to 10am or etc, the bread toast didnt function well.

All good ,clean and cozy but need repair shower in bathroom already damage and old

Breakfast beyond expectation. Fasilitas lainnya very poor. 

Staff are friendly and helpful. No issue at all.

Overall oke... Sarapan juga oke... Mantap deh... Good job all crew....

Ac berfungsing dengan baik dan kamar mandi bersih sayang gak ada pemanas air dan kondisi sprei agak kotor, parkiran mini saling berebut. Ini luar biasa makan paginya enak, hampir cocok semua menunya

The AC works well and the bathroom is clean, unfortunately there is no water heater and the condition of the sheets is a bit dirty, the mini parking lot is fighting over each other. This is amazing, the breakfast is delicious, almost all the menus are good

Menginap disini sangat nyaman + fasilitas nya bagus Pegawai ramah dan ac pun dingin enak 
Saya jadi sebabg sekali

Staying here is very comfortable + the facilities are good. The staff are friendly and the AC is cool and nice. I am very satisfied.

Terimakasih, sangat menyenangkan
Bersih juga, tempat makanya enak

Thank you, very enjoyable
Clean too, the place is delicious

Restaurant

24-hour front desk

Car rental

Wi-Fi

Breakfast

Non-smoking room

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Chinese

Spanish

Italian

Indonesian

Malay

All Room Types

Smart Queen Room

Smart Twin Room

Smart Hollywood Room

Smart Room

Standard Double Room

We came at midnight for check in, after a long trip from Bandung, we were indeed tired, we booked two rooms and the check in process was really slow. We asked whether we could have a late check out for 2pm, the front desk staff answered that there would additional charge for that. He didn't look at my eyes while answering, instead he kept typing on the computer, not a nice gesture. We asked whether he could discuss it with the manager the next morning, arrogantly he answered, even though I talked to the manager, the answer will be the same 12 noon check out time.  We bargain whether we could have a late check out at 13.00, he still insisted that it will be charged for additional. No sense of empathy at all...  We went to the room, and we found out that all the wall near the window was really bad and moldy, that were in those two rooms. One the soap dispenser button was loosen, wifi connection was very slow and sometimes off. Nothing special on the breakfast. We saw many guests went in and out without wearing masker, and no staff or security officer were care to warn those guests!  Better choose other hotel for next Surabaya visit!

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1.5km from Surabaya Pasar Turi Train Station

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Discover 154 reviews of Amaris Hotel Embong Malang - Surabaya, rated 4.3 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Amaris Hotel Embong Malang - Surabaya Reviews: 154 Verified Reviews Latest 2024 | Trip.com

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Amaris Hotel Embong Malang - Surabaya Reviews

Amaris Hotel Embong Malang - Surabaya

Amaris Hotel Embong Malang - Surabaya Guest Reviews