Platinum Hotel Tunjungan Surabaya Reviews

Response from Property: Dear Mr. William,Warm greetings from Platinum Hotel Tunjungan Surabaya Thank you for your brief yet heartwarming feedback! We're delighted to hear that you enjoyed our hotel's prime location, comfortable accommodations, and the excellent service provided by our staff. Your kind words are truly appreciated, and we're thrilled to know that you had an awesome experience with us.We look forward to the opportunity to welcome you back for another pleasant stay whenever you're in the area.Warm regards,I Wayan Agus Suartama Front Office Manager

Response from Property: Dear Chery,Warm Greetings from Platinum Hotel Tunjungan Surabaya We are absolutely delighted to hear that you had such a wonderful stay at our hotel! It's truly gratifying to know that our facilities, service, and location all contributed to making your experience perfect. Providing a memorable and enjoyable stay for our guests is always our top priority, and we're thrilled that we could meet your expectations in every aspect. Your feedback means a lot to us, and we can't wait to have the pleasure of hosting you again in the future. Thank you for choosing our hotel, and we look forward to your return!Best RegardsI Wayan Agus Suartama Front Office Manager

Response from Property: Dear Our Valued Guest,Warm Greetings from Platinum Hotel Tunjungan Surabaya Thank you very much for your wonderful review! We are thrilled that you had a great experience staying at Platinum Hotel Tunjungan Surabaya. Our hotel prides itself on its prime location, making it convenient for our guests to explore Surabaya. We're glad that you found our location advantageous.Moreover, it warms our hearts to hear that you found our staff to be exceptionally friendly and that you experienced 5-star service during your stay. Providing excellent service is at the core of what we do, and your feedback reinforces our commitment to delivering exceptional hospitality.We sincerely appreciate your kind words and look forward to hosting you again when you return to Surabaya. Please don't hesitate to reach out to us if there's anything we can do to make your next stay even more enjoyable.Warm regards,I Wayan Agus Suartama Front Office Manager

Response from Property: Dear Our Valued Guest,Warm greetings from Platinum Hotel Tunjungan Surabaya Thank you for taking the time to leave us your valuable feedback. We're delighted to hear that you found our hotel clean, enjoyed our great location, appreciated our fast service, and found our rooms spacious.We apologize for any inconvenience caused by noise from neighboring rooms. Please know that we take noise concerns seriously and will explore ways to further improve sound insulation to enhance the comfort of our guests.Your feedback is invaluable to us as we strive to provide the best possible experience for every guest. If there's anything else we can do to make your current or future stays more comfortable, please don't hesitate to let us know.We hope to welcome you back soon for another pleasant stay.Warm regardsI Wayan Agus Suartama Front Office Manager

Response from Property: Dear Our Valued Guest,Warmest greetings from Platinum Hotel Tunjungan Surabaya We are absolutely delighted to receive your glowing feedback regarding your recent stay with us. It brings us immense joy to know that our dedicated team members left such a positive impression on you through their politeness and friendliness. At our hotel, we strive to create an environment where every guest feels welcomed, valued, and cared for, and your kind words validate our efforts.Your recommendation means the world to us, as there is no greater satisfaction for us than knowing that our guests had a memorable and enjoyable experience. Rest assured, we will continue to uphold the high standards of hospitality that you have come to expect from us, and we eagerly anticipate the opportunity to welcome you back for another exceptional stay.If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out. Your satisfaction is our utmost priority, and we are always here to ensure that your future visits with us are nothing short of extraordinary.Warmest regards,I Wayan Agus Suartama Front Office Manager

Response from Property: Dear Mr/Ms Cashmere,Thank you for choosing Platinum Hotel Tunjungan Surabaya for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,I Wayan Agus Suartama Front Office Manager

Response from Property: Dear Fitria Yuwanawati,Thank you for choosing Platinum Hotel Tunjungan Surabaya for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,I Wayan Agus Suartama Front Office Manager

Response from Property: Dear Mr. Novan Andrian,Warm greetings from Platinum Hotel Tunjungan Surabaya We are thrilled to hear that you enjoyed your time with us and that everything in our hotel met your expectation. Our team takes great pride in providing exceptional services to our guests. It always serves us a great satisfaction when we know our guests are happy with their experience especially with our facilities and services. Thank you so much for your very valued feedback, hopefully we would have the pleasure of welcoming you back soon.Regards,I Wayan Agus Suartama Front Office Manager

Response from Property: Dear Ibu Dina,Warm greetings from Platinum Hotel Tunjungan Surabaya Thank you so much for taking the time to share your experience with us. We are thrilled that you found our hotel to be good, enjoyed our great location, and appreciated the efforts of our nice staff. Your compliments mean a lot to us.We're glad to hear that your room met your expectations as well. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, so it's rewarding to receive such positive feedback.We look forward to having the pleasure of welcoming you back for another great stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,I Wayan Agus Suartama Front Office Manager

Response from Property: Dear Guest User,Thank you for choosing Platinum Hotel Tunjungan Surabaya for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,I Wayan Agus Suartama Front Office Manager

Response from Property: Dear Our Valued Customer Warm greetings from Platinum Hotel Tunjungan Surabaya Thank you for your wonderful feedback! We are thrilled to hear that you liked our hotel. Your positive comments about the cleanliness, newness, and convenient location mean a lot to us. Providing a clean and comfortable environment is a top priority for us, and we're delighted that we could meet your expectations. We truly appreciate your kind words and look forward to welcoming you back on your future visits. If there's anything specific you enjoyed or if you have any suggestions, please feel free to share. We aim to make each stay memorable for our guests. Warm regards, I Wayan Agus Suartama .Front Office Manager

Response from Property: Dear Our Valued Guest,Warm greetings from Platinum Hotel Tunjungan Surabaya We are thrilled to hear that you enjoyed your time with us and that everything in our hotel met your expectation. Our team takes great pride in providing exceptional services to our guests. It always serves us a great satisfaction when we know our guests are happy with their experience especially with our facilities and services. Thank you so much for your very valued feedback, hopefully we would have the pleasure of welcoming you back soon.Regards,I Wayan Agus Suartama Front Office Manager