2-Star Hotels in Surabaya

Overall nice property and fancy concept, but especially the bathroom was dirty and needs rennovation. The English skills of the staff were pretty low. Breakfast would be Indonesien only so I haven't tried it. Overall ok for just a night stop-over.

Best places.,quite and hommy...near everywhere and then i can go to wisma bukopin to started my visa

We came at midnight for check in, after a long trip from Bandung, we were indeed tired, we booked two rooms and the check in process was really slow. We asked whether we could have a late check out for 2pm, the front desk staff answered that there would additional charge for that. He didn't look at my eyes while answering, instead he kept typing on the computer, not a nice gesture. We asked whether he could discuss it with the manager the next morning, arrogantly he answered, even though I talked to the manager, the answer will be the same 12 noon check out time. We bargain whether we could have a late check out at 13.00, he still insisted that it will be charged for additional. No sense of empathy at all... We went to the room, and we found out that all the wall near the window was really bad and moldy, that were in those two rooms. One the soap dispenser button was loosen, wifi connection was very slow and sometimes off. Nothing special on the breakfast. We saw many guests went in and out without wearing masker, and no staff or security officer were care to warn those guests! Better choose other hotel for next Surabaya visit!

Comfortable and really happy to stay here. Very quiete place and colorful

All was ok except for our departures at 2am in the morning. Earlier on I appeoached the receptionist at the counter to help book 3 grab cars to the airport as there were problems on our Grab Apps. The receptionist convinced me to get taxis instead, eventhough the price was doubled, I agreed to it for our convenience. But upon depature, the 3 cars that came were privately owned cars and not taxis! We approached, the receptionist concerned said it was the hotel cars and when I told him he promised me taxis not private cars, he did not answer. I felt cheated. The hotel should do something about its staff shortchanging guests!

I really did enjoy my stay at this hotel for 4 nights. The only negative is all the mosquitos getting in lobby and room somehow. The pool needed to get swept more the stuff on the top. But it was still really refreshing to jump into every day. The staff are friendly with alittle English. I had a dinner at restaurant which was delicious just abit pricy compared to street food. I reccomend, just bring insect repellent. Price I got was pretty cheap for the big sized room.

The place is nice, clean, comfortable, the location is very strategic, just next to the marina plaza. want to find a place to eat and gadgets to stay through. The check-in staff is friendly, the check-in process is not too long. The facilities are very basic, but according to the price. coffee and tea facilities are not available, but in the lobby is already available, there is even a light snack. breakfast is quite varied, the soto is the best. free and fast wifi. according to the price offered

Good facilities provided with cleanliness and management… Breakfast is good with a choice one n two….tea making facilities…n hotel has lifts…

1. Book No smoking room, but the hotel give the smoking room. (No smoking room all out). Room smell smoke. 2. Fake eyelashes still in the bed's board and the cover 9f the pillow have flag, so we request remove the cover bed and clean up the room. 3.No toothbrush 4. No Glass/cup in the room 4. Old towel 5. No shower curtain.

I found this hotel to be great for a budget traveler like me. I booked it through agoda.com for a discounted price. I stayed two nights which was a good experience. The receptionists were very friendly and helpful. Hotel location is strategic because I could get access to public transportation right in front and to food vendors when I was hungry. The facilities like lifts, toilets, etc in the hotel are excellent. Room's space is good and comfortable. The only non-positive comments from me are: no breakfast included because of the discounted price. I had to pay extra Rp50,000 for a small plate of fried rice and two slices of bread and a cup of coffee. I could get better offer with that 50,000 outside the hotel. Anyway, no big deal. I can further say that for one person only. I also saw women's hair underneath the bed. I guess they have not cleaned the room properly yet. Overall, the experience is good. I still recommend this hotel to other travelers.