Surabaya Hotels with Free Parking.

Big room and walkable to the malls like Tunjungan Plaza and Plaza Surabaya. But aircon is set to a fixed temperature and even after changing rooms it's still not cool enough

We booked the executive room & couldn't be happier with our choice! From the moment we arrived, Lintang’s warmth & excellent service made a lasting impression. She kindly allowed us to check in early after noticing how tired we were from our flight, and she even provided us with a room that had the best view! The breakfast was a highlight of our stay, offering an abundance of delicious local dishes. We truly appreciated having the opportunity to enjoy local delicacies rather than standard international fare, which made our experience even more special. The room itself was spacious & comfortable, providing the perfect retreat after our adventures. Overall, we had a fantastic stay & would highly recommend this place to anyone looking for a great experience!

Our 2nd time staying here. The room is very spacious with this rate. Startegic location as well as it's exactly in front of Taman Bungkul, with lots of culinary spot on weekend. The room is equipped with microwave & minibar too. However, the lighting in the room was pretty dim. Other than that, all good.

It was a good price for an executive suite room! There was a bathtub, large room & bed, sofa, desk, fridge, all for around IDR 600K for a night. The lighting was so bright (which I like) because it had 2 windows and you could see the pretty sunset in the west side! Bed was comfy and pillow didn't smell at all. AC and fridge was cold enough. But the amenities were too standard, we didn't even get a shower cap or hand soap at the sink. They only provided one for all ”soap-shampoo-conditioner” at the shower which was nice for the environment, and cotton buds. The breakfast was so standard and they charged my son (this is the first time in any other hotel). Luckily it was for a small amount of money. Overall it was a pleasant stay because my son and husband love having a bath at the bathtub (we don't have any in our house). Oh and the smart TV provides youtube and prime videos. Perfect for a weekend-getaway!

It's very crowded hotel. Meaning it's a good property with busy traffic. Yet the overwhelmed staff were able to maintain their professionalism and lovely service I usually gets, despite of my bad timing arriving with inactive (broken) elevators and fully booked meeting rooms and restaurants traffic, making the waiting time for elevator and moving around the property was somewhat... troublesome, to say the least. Nevertheless, definitely would recommend.

Upon booking I was not aware the hotel was not in the city centre, and therefore was about 30-40 minutes away from the malls. However, what it lacks in proximity it makes up for in service and cleanliness. Room service food was very yummy, and I loved the 2000s emo songs played by the bar. I particularly enjoyed the breakfast buffet which even had a popcorn and cotton candy machine, as well as chocolate fountain for children on Sunday. Their waffles and latte from their coffee machine were amazing! Oh, but the sink in the bathroom did leak (see picture) :/

My 2nd time staying here and always satisfied with the warm service!! The receptionist was really helpful and nice. I love their modern and clean look, the room is super spacious! If your’re a breakfast buffet lover you must love their breakfast! 😍 Definitely worth ittt

The Hotek was well located behind Tungunan Mall. About 5-7mins walk. Opp is a nice coffee place and there’s also a foodcourt at hotel lobby. Room started to age but aircon is cold thou. Good pricing

This is a very good hotel in Surabaya, good location in the downtown, good services, and excellent breakfast with many choices. And it is only one-hour drive to the airport. I would recommend this hotel.

Review for Four Points by Sheraton Surabaya, Pakuwon Indah Four Points by Sheraton Surabaya, Pakuwon Indah, is an exceptional choice for both business and leisure travelers seeking a comfortable and upscale stay in Surabaya. Conveniently located adjacent to the Pakuwon Mall, the largest shopping mall in Indonesia, the hotel offers direct access to a variety of dining, shopping, and entertainment options. The rooms are modern, spacious, and well-designed, featuring comfortable beds, sleek furnishings, and thoughtful amenities such as high-speed Wi-Fi, a smart TV, and a well-equipped workspace. The bathrooms are equally impressive, offering premium toiletries and rain showers. The hotel’s dining options are noteworthy, with Lime Restaurant serving a delightful variety of local and international dishes. The breakfast buffet, in particular, stands out for its extensive selection and quality. Guests can also enjoy the hotel’s excellent recreational facilities, including a well-maintained swimming pool and a fitness center. The staff are warm, professional, and attentive, ensuring a seamless experience from check-in to check-out. Overall, Four Points by Sheraton Surabaya, Pakuwon Indah, offers great value for a four-star property. With its strategic location, top-notch facilities, and exceptional service, it is a fantastic choice for anyone visiting Surabaya. Rating: 4.5/5