Hotel Casa Riva
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Surat
Hotel Casa Riva
Nr. Auro University, Bhatpore, Surat, Gujarat 394510, India
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Located in Surat, Hotel Casa Riva is within a 10-minute drive of VR Surat and Lake View Garden. This hotel is 4.6 mi (7.4 km) from Kamla Nehru Park and 5.9 mi (9.5 km) from Gore Gariba Kabrastan.Show More
We Price Match
3/5Cleanliness: 3.0
All 32 Reviews
Amenities
Outdoor swimming poolGymPrivate ParkingFreeEV charging station24-hour front deskRestaurantConference roomMulti-function roomWi-Fi in public areasFree
All Amenities
Surroundings
Airport: Surat Airport
(9.2 km)
Landmarks: Young Star Cricket Club,Bhatpore
(900m)
Landmarks: Bawaji Cricket Ground
(1.7 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
Deluxe Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Standard Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Superior Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Guest Reviews(32)
3/5
Verified Reviews- Cleanliness3
- Amenities3
- Location3
- Service3
Guest User
September 16, 2024
The hotel is in outer, complete hotel was smelling bad including room, there was ni cleanness or hygiene at all, in breakfast there was only pratha sabzi and tea, ac was making noise badly, there was no propper service set up also the same guy who did check in was doing service.
Guest User
September 7, 2024
I am writing to express my deep dissatisfaction with my recent stay at hotel casa riva. What was supposed to be a pleasant family vacation turned into a disappointing experience, and i feel compelled to share the issues i encountered. I booked a 3-night stay with my family, primarily attracted by the beautiful play area garden and swimming pool shown in the images. However, upon arrival, i was informed that both the play area and the pool had been non-operational for years. These images not only wasted my time but also ruined our vacation plans. The room allotted to us was extremely small, with barely enough space to accommodate our luggage. Additionally, the breakfast options were very limited and did not meet our expectations for the price we paid. Given the poor conditions, i requested an early checkout on the morning of the second day. Unfortunately, the hotel management refused to refund the remaining two nights, despite our dissatisfaction. We ultimately checked out on the second night due to the unbearable conditions. This entire experience was far from value for money. I am requesting a refund for the two unused nights as compensation for the disappointing stay and the inconvenience it caused my family. Thank you for your prompt attention to this matter. Closed play area since years
Guest User
August 4, 2024
Remote location difficult to access and from property getting taxi to airport is very cumbersome. They offer taxi at double price by looting people
Guest User
July 28, 2024
The stay was an excellent, specially rooms are near and clean and service was extra ordinary.
Guest User
May 12, 2024
Pool not clean, hotel management staff bad behaviour and restaurant staff bad behaviour and overall very bad experience in hotel.
Guest User
June 20, 2024
I didn’t stay and i had to cancel, is it possible to get the refund, please help me to get the refund of two nights stay please
Guest User
April 13, 2024
All the rooms in hotel casa riva do not have any fans. Only ac's are there which are also not having effective cooling resulting into suffocation in the room. I booked the rooms for 3 days but checked out from the hotel on 2nd day itself, this is the biggest reason i checked out early.
Guest User
April 9, 2024
Good. To stay nice good hotel with clean room, nice ambience and tasty food but prices are bit higher. Near to ahmedabad airport. I have tried spa service and it was excellent. I would actually rate this a 4. 67 out of five.
Guest User
January 26, 2023
The image of building is residencial building. Hotel has only few bedrooms and that too dirty with no hot water to bath in winter. Never go to this hotel
Property Policies
Check-in and Check-out Times
Check-in: After 12:00
Check-out: Before 11:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children are not permitted to stay in this room type.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 54
Located in Surat, Hotel Casa Riva is within a 10-minute drive of VR Surat and Lake View Garden. This hotel is 4.6 mi (7.4 km) from Kamla Nehru Park and 5.9 mi (9.5 km) from Gore Gariba Kabrastan.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, supervised childcare, and wedding services.
Grab a bite at Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 54 individually furnished guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, supervised childcare, and wedding services.
Grab a bite at Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 54 individually furnished guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Outdoor swimming poolOff-site
Gym
Private ParkingFree
EV charging station
24-hour front desk
Restaurant
Conference roomAdditional charge
Multi-function room
Wi-Fi in public areasFree
Outdoor swimming pool
Gym
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
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