Hilton Surfers Paradise Residences Reviews
Hilton Surfers Paradise Residences
6 Orchid Avenue, Surfers Paradise, AustraliaView Hotel Details
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1 night
Hilton Surfers Paradise Residences Guest Reviews
4.1/5
Very Good
160 review
Verified reviewsLocation4.2
Amenities4.0
Service4.0
Cleanliness4.1
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All Reviews(160)
Positive reviews(139)
Reviews with photos/video(37)
Nice sea view(15)
Convenient location(14)
Large rooms(12)
Many dining options(10)
Great swimming pool(9)
Close to beach(7)
Beds were average(6)
Friendly front desk staff(5)
Negative reviews(21)
Anonymous User
King Guest Room
Stayed in Jun 2024
Family
3 review
Outstanding
Posted on Jun 19, 2024
Good location and good service
I will choose this hotel next time I go.
Guest User
Two Bedroom City View Residence
Stayed in Feb 2024
Family
2 review
Amazing
Posted on Feb 28, 2024
It was clean spacious rooms with 1 king bed and queen bed apartment very nice ocean and city view with 2 toilets and small living area good stay and staff very friendly we enjoyed the pool
Ed S.
Two Bedroom Ocean View Residence
Stayed in Jun 2024
Family
1 review
Great
Posted on Jun 20, 2024
Great customer service. Hotel is in great location in the heart of Gold Coast. Clean room with stunning views. Guests have to pay for car park.
Guest User
King Guest Room
Stayed in Jun 2024
Family
1 review
Great
Posted on Jun 17, 2024
The service desk took a long time to answer to your request. The bedsheet and pillow case was not changed during the room service. It was dirty (same as the previous day). They just made it neat.
Guest User
Two Bedroom Ocean View Residence
Stayed in May 2024
Friends
2 review
Posted on Jun 4, 2024
Took one month to get back my deposit, and it’s compulsory action forced by bank. Called the hotel three times and still did nothing. They kept lying that they will help out. Do not book Hilton, choose another hotel I promise.
Guest User
Two Bedroom Two Bathroom Sky High Residence
Stayed in Nov 2023
Family
6 review
Outstanding
Posted on Nov 22, 2023
Loveeeee love loveee the location, and the view. Would be back to the hotel again if visiting GC!
CHUNG YIU
King Guest Room
Stayed in Apr 2024
Couples
6 review
Outstanding
Posted on Apr 14, 2024
Very good
Fianna Tung
King Guest Room
Stayed in May 2024
Couples
1 review
Great
Posted on May 5, 2024
There is dust on the table in the room, and the only toiletries in the bathroom are shampoo, shower gel, and conditioner.
Guest User
Three Bedroom Two Bathroom Ocean View Residence
Stayed in Mar 2024
Family
2 review
Outstanding
Posted on Mar 29, 2024
It was one of the best hotel I have ever stayed. The location was great. Without moving the car, we can reach everything at surfers paradise.
We really enjoyed the stay there!
A
Relaxation King Room
Stayed in Mar 2024
Couples
5 review
Amazing
Posted on Mar 22, 2024
Great attention to customer satisfaction, notably Dhaval who followed up to ensure an early hiccup during my stay was resolved as swiftly as possible. Clean, modern rooms with great ocean view of Surfers Paradise beach. Highly recommend and will return.
Guest User
Executive King Room
Stayed in May 2024
Solo travelers
9 review
Posted on May 15, 2024
Staff so rude, kick me out and call police to arrest customer! Nightmare
Guest User
Two Bedroom Ocean View Residence
Stayed in Feb 2024
Family
2 review
Great
Posted on Feb 15, 2024
Wonderful stay, excellent location, big size rooms, well equipped with everything one needs, courteous staff, beautiful sea view, clean and big pool, good gym infrastructure
Vedprakash
Deluxe King Room
Stayed in Feb 2024
Couples
4 review
Outstanding
Posted on Feb 20, 2024
Our entire stay was awesome. We had a smooth check in, Breakfast had variety . Room was specious and great view
Neeraj Au
Two Bedroom City View Residence
Stayed in Aug 2023
Family
3 review
Great
Posted on Aug 8, 2023
Overall great experience. Nice spacious 2 bedroom apartment with great facilities. Location was great as well which made things very easier. Highly recommended
Guest User
Two Bedroom City View Residence
Stayed in Jan 2024
Family
2 review
Very Good
Posted on Jan 23, 2024
It's great place to stay,and around by shopping,but just abit sad because need to pay extra for the car park