Hotels near Mantra Group in Surfers Paradise

Upon check-in, I was given a room with an obstructed view. It was on a high floor, but the view wasn't perfect. I then went to the front desk to explain, and the staff were very enthusiastic about finding a room with a better view. They even showed me a few options before I confirmed one, and then they helped us switch rooms and move our luggage. The service was fantastic! The hotel's view is unbeatable, truly the best in Gold Coast. I didn't even want to leave. There's a small supermarket downstairs with all the basic necessities. It's only about 400 meters to the light rail station, which is incredibly convenient for getting around the entire Gold Coast. The hotel rooms are fully equipped with kitchenware, a washing machine, and a dryer – everything you could possibly need, it's so complete!

Location: I think this is one of the more convenient locations in Gold Coast. Facilities: However, it doesn't have its own beach, only a saltwater pool. The breakfast is quite rich; it would be best if it could be delivered to the room. There's a car service from the airport to the hotel, but the tram isn't very reliable and sometimes stops running, so don't cut it close when going to the airport. This hotel is centrally located in Gold Coast, making it suitable for getting anywhere, and transportation is readily available. If convenience is your priority, this place is a good choice. Room service is also excellent, and it offers great value for money. Service: There was a welcome drink upon check-in, and the staff were all friendly, though there was no Chinese-speaking service.

The room had a great view and offered excellent value for money. It's very close to the light rail, and the rooftop platform provides fantastic panoramic views. I hope to visit the Gold Coast again in the future.

The location is fantastic, right above the bus station, so getting anywhere is super easy with a 0.5 transport fee. The room is incredibly spacious, and the kitchen is fully equipped. Besides the master bedroom, there's a guest bedroom, and the master even has a walk-in closet that leads directly into the bathroom – I absolutely love the layout. The balcony has a clothes rack, so wet swimsuits dry in no time. I requested a room above the 30th floor but got the 27th, which was still great. There's a washing machine, dryer, dishwasher, and oven, making our four-day stay feel just like home. When we ran out of coffee capsules, we just asked the front desk for more. On our last day, we had breakfast at Q1; the food was average, but the views were unbeatable! When checking out, we made sure to throw out all the trash and wash all the dishes. I really enjoyed this hotel and would definitely choose to stay here again if I come back!

It's difficult to review the Mantra Sun City. It's a story of highs and lows. The property is well designed, and well equipped with excellent pools and fun things to do onsite. Then - on the other hand - the coffee shop and bar is barely open which I suspect might be fuelling a downward sprial of lower patronage ＞ fewer hours ＞ lower patronage. We were very surprised to be asked on arrival to pay an additional $20 per day for parking. Several other recent reviews also state surprise at the unexpected parking charge - so beware! I believe Mantra needs to sort this out with the platform who took my accommodation on their behalf. Our one bedroom seaveiw apartment is similarly difficult to review. It was spacious, fabulous ocean views, well designed, comfy bed, quality body wash and moisturiser. So most of the important stuff done very nicely and absolutely enjoyable. But there were a number of easily avoidable shortfalls that made it umfortable like there being only 4 of everything crockery and cutlery, only 1 champagne flute, and not enough to keep things clean in a self-catering apartment. None of the shortfalls were enough to not recommend Mantra Sun City as a place to stay. Just come a little bit prepared.

Had everything you need for a comfy stay, will be back! Would have love to stay longer

Great stay! Perfect for kids and adults alike with the choice of both the pool and ocean. Just wish I had booked the sea view. I couldn’t fault the service especially when addressing an issue with our parking.

Booked a private tour with Trip.com this time, and the hotel was recommended by their customer service. There's a bus transfer to Moreton Island the next morning. The hotel has a lot of rooms, but they are a bit old, though the room itself was quite spacious. Dining options nearby are convenient. Overall, it's still a good choice.

Surfers Beach Holiday Apartments was a great place to stay for our family. The management was helpful. Rooms were of a good size. The location is quiet. It is a easy walk to catch the G:tram. This makes getting to Surfers Paradise or other locations easy. Riding the G is also much cheaper and easier than trying to find parking for the car. While we were there, there were few people using the pool. Our grandkids had a great time... and mostly had the pool to themselves. I didn't realize there wasn't an elevator.(My fault for not checking.) Being on the third floor normally wouldn't have been an issue. Because of health issues for one of our family members, it would have been easier if we had been on a lower floor. If I had contacted the management when booking they said they would have tried to give us a lower floor. It's a great place and I highly recommend it.

Unfortunately we did not have a great stay. We booked 3 apartments for a family vacation and all 3 had issues. All 3 apartments had faulty air cons. 1 air con didn’t work at all and also a toilet in that apartment didn’t work either. Also when we arrived, we found one of our carparks had a car parked in it and that 2 other guests were allocated the same Carpark as us. We all contacted the letting company and all guests were told to seek help from the apartment reception who then told us all to contact the letting company as they don’t deal with the private apartments and their carparks. So it was back and forth for hours, we even visited the office twice until the car was finally removed. In terms of the no aircon/ broken toilet room, we were told there was nothing the letting company could do about it as they only have 1 staff member on so we’d have to wait for the next day and that some of our cost would be refunded (We are still waiting). The next day, in the morning the staff member visited and said the aircon is broken and they’ll have to find another room so will get back to us. It was close to the letting company’s closing time and we hadn’t heard back so we followed up only to be told there’s no more rooms available and our family would have to make do with the fans. Our family members in the no aircon room got sick from the heat/ stuffiness even with the doors and windows open. The amenities - lagoon, gym and pool are awesome So it was really unfortunate we did not enjoy our stay due to the lack of upkeep of the apartments and the service.