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Popular 3-Star Hotels in Surprise

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Latest Hotels Reviews for Surprise

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Hilton Garden Inn Surprise

Hilton Garden Inn Surprise

4.6/541 Reviews
We were there for 10 days dealing with a death in the family. There were 4 of us in 2 rooms, 419 & 427. I would like to send a special “thank you “ to the following staff members who we dealt with during our stay: Jesse, Caleb, Monique/guest services; Richard, Willam, Fred, Angie,Taylor/food and beverage! These staff members were all very friendly, nice, helpful and professional each time we spoke. They all deserve a special thank you from us for always being helpful and supper employees!! The Cheval family, Richard, Teresa, Dave and Kris
Comfort Inn & Suites Surprise Near Sun City West

Comfort Inn & Suites Surprise Near Sun City West

4.1/56 Reviews
I really enjoyed the bed and pillows in my room. The sheets were soft and the pillows were fluffy and very comfortable. This is an older hotel. The bathroom was very small and had no handles in the shower for those of us getting a little older. The front desk personnel were polite and all employees were friendly. There was no regular breakfast due to the virus. You got a paper bag with a frozen breakfast burrito and a granola bar. There was supposed to be a choice of fruit but the only thing available was some bruised bananas. I did not check out the indoor pool or other amenities. There is an elevator and that is helpful. The room was quiet. I gave it three stars. I would not stay here again, but if you are looking for a comfortable bed and a quiet room for the night, this might be the place for you!
Best Western Plus Surprise-Phoenix NW

Best Western Plus Surprise-Phoenix NW

4.2/597 Reviews
We stayed in room 202, which is a 1 bedroom suite. The rooms appeared to be clean and tidy, but when we opened the door and walked in we were immediately smacked in the face by the overwhelmingly strong smell of urine. It wasn't pet urine. It smelled very strongly of fresh human pee. It was like they peed all over the room, or maybe even into the air conditioner vent. It is absolutely HORRENDOUS. The hallways, hotel lobby, dining area, etc all smell completely normal and look to be clean. But the fact that they put us in this room knowing about this disgusting pee smell (there's no way the cleaning staff doesn't know, unless they have no sense of smell) just burns me. I will be avoiding all Best Westerns in the future because of this horrific experience. This room should NOT be used by a customer until the source of the urine smell is found, removed, and replaced. I would suggest that the hotel use a ozone machine after the source is found and removed to ensure the odor is completely gone. There is no amount of money that Best Western could pay me to ever stay here again. So disgusting. I think they should change their name to Best West-urine If you doubt my experience, please feel free to rent room 202 to see (or smell) for yourself. Be prepared to take a shower in Clorox after you leave though...

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Hotel Information for Travelers

Highest Price₹ 50,638
Lowest Price₹ 9,155
Number of Reviews153
Number of Hotels71
Average Price (Weekdays)₹ 17,297
Average Price (Weekends)₹ 21,728