Hampton by Hilton Suzhou Stone Lake Reviews

Very good hotel large room is excellent breakfast super clean 

The manager is excellent. Always willing to help. She leads a team of committed staff who provide best customer service.. I would rate this as among my best hospitality experience in China

normal business hotel

good service

The hotel environment is comfortable, neat and clean. The bathroom is separated into wet and dry areas. There is a large parking lot. Free parking is available by scanning the code. The operation is simple and convenient. The breakfast variety is a bit monotonous.

We stayed in two rooms with the elderly and children. We were quite satisfied with the twin room and the parent-child room. The hotel facilities and room decoration were quite new, the service was good, the front desk staff were kind and friendly, especially Xiao Zhong, who was very attentive and considerate to us.

A Hampton hotel with good value for money. The hotel is located near the Shangfangshan Wangshanshihu scenic area, far from the city center. The facilities are half-old and the hygiene is average. If you look closely, there are some unclean marks on the teacups and the floor. The service is good, and children's toothbrushes and pillows are given away. There are not many types of breakfast, both Chinese and Western, but just hope you can eat enough.

The guest rooms are comfortable and clean, the environment is quiet at night, the sleep quality is very good, the service is thoughtful, it makes people feel very comfortable, and it creates a home atmosphere for me. It is so impeccable in every detail. The waiters in this hotel are also polite, especially the front desk, who are warm and thoughtful.

The room was generally satisfactory, clean and sanitary, the bathroom was separated into wet and dry areas, there was a smart assistant, electric curtains, the robot delivered water very quickly, there was a large parking lot, and the breakfast was barely OK. The hotel lobby can make marshmallows, and it takes 40 minutes to drive to Dongshan, but it was a cloudy day

I often stay at Hampton Inns in various places. There is also a Su-style noodle restaurant downstairs. The room is cozy, the front desk staff has a very gentle service attitude, the location is also very good, very convenient, overall it is great, I will stay here again next time, very satisfied!

For someone like me who likes to sleep in a bed, I fell asleep as soon as I lay down. The hotel also has very good soundproofing. The breakfast has a wide variety and tastes great. The service of the front desk staff is also very good. It's just a pity that I arrived at the hotel too late and didn't experience the Hanfu costume.

During this self-driving tour of Jiangnan, I stayed at Hampton Hilton all the time. This time, I was a little disappointed. I arrived at the hotel at 5 pm and the room was not arranged yet. I waited for nearly 20 minutes to arrange the room. The glass was broken when I entered the room. The check-in experience was very bad. After that, I asked the lobby manager to solve the problem, but he only called the room and asked the robot to send the new room card of the same room type to the room. I feel that this should not be the Hampton service I know. I forgot to mention one thing, that is, after entering the room, there was still unflushed toilet paper in the toilet 😡

It was very convenient to order takeout and have a robot deliver it to the room. The hotel also provided breakfast, but there were too many people, which caused the taste of the food to decline. However, it was still good overall.

Very good, close to the subway station, just a few hundred meters away, good location, not far from the attractions. Good hygiene. Dry and wet separation, large space. Friendly front desk service, Ms. Jia's service is very good. Breakfast is delicious, very good